Folsom Lake Ford - Service Center

Folsom lake ford service is great. My service rep K is always helpful and very friendly. My service rep K is always helpful and very friendly. More

James Willis is so professional and friendly. He was able to fit my vehicle in last minute for an oil change. They did a complete service with tire rotation, oil change, checked and topped off a He was able to fit my vehicle in last minute for an oil change. They did a complete service with tire rotation, oil change, checked and topped off all my fluids. James made me aware that my front brake pads needed to be replaced in the next couple of months. Really appreciate the full service More

Staff is friendly and outgoing. Professional and communicative. Our car was serviced quicker than we anticipated and our kids enjoyed playing in the waiting area and watching the fi Professional and communicative. Our car was serviced quicker than we anticipated and our kids enjoyed playing in the waiting area and watching the fish in the aquarium. More

Very satisfactory and friendly , I will recommend it to my friends, every thing was fast my friends, every thing was fast More

Tommy was amazing. Repairs were quickly and perfectly performed. Great experience overall. Thank you so much. Repairs were quickly and perfectly performed. Great experience overall. Thank you so much. More

Fast service, Great to have ‘Quick lane’ . They perform 30000 mile service in four hours. They perform 30000 mile service in four hours. More

I recently brought in my F150 for service and paint repair. I was told by serviceman Jay Zerkovich the paint was not covered because I bought the truck in 2019. When I got home I reviewed by purchase p repair. I was told by serviceman Jay Zerkovich the paint was not covered because I bought the truck in 2019. When I got home I reviewed by purchase package, and was wrong, I purchased my truck in 2021, so the paint is in fact covered. I want this issue resolved as soon as possible More

The process was quick and painless. The waiting area is comfortable. The staff is helpful and courteous The waiting area is comfortable. The staff is helpful and courteous More

Jim Willis was my service person. He was great to work with. He kept me well informed. He was great to work with. He kept me well informed. More

The associate, James, who assisted me in choosing the right service package was very courteous, pleasant and extremely helpful. He was able to look up the Recalls on my car, and explained which one coul right service package was very courteous, pleasant and extremely helpful. He was able to look up the Recalls on my car, and explained which one could be scheduled, and he assisted me in getting an appointment to have the Recall service done. (I was previously told on the phone that I would need to call back because the parts had not come in). James assured it could be done. James is an excellent Ford associate who is very knowledeable of what is needed on my vehicle(s) and makes sure my vehicle is running safely. In closing James goes over completely what was done and the outcome of the service on my car, and if needed any future services due to issues (which all was good with no issues). More