Folsom Lake Ford - Service Center

They got me in and out right away and I was very happy with the service provided. with the service provided. More

Kwaku is always so helpful, honest, and efficient. Thank you for all your help, K!! Thank you for all your help, K!! More

Luis was professional and friendly. My reason for service was done and I got good information on things I should keep an eye on for near future repair. Great job Luis. My reason for service was done and I got good information on things I should keep an eye on for near future repair. Great job Luis. More

I'm giving the five stars to Tommy Nares. He was the guy who helped me in the service department. He was very clear and helpful. I never met James Fuhs, but I'm sure he's a fine guy. He was the guy who helped me in the service department. He was very clear and helpful. I never met James Fuhs, but I'm sure he's a fine guy. More

James was super responsive, helpful, and accommodating with my vehicle repairs. The price was fair and I wasn’t oversold. with my vehicle repairs. The price was fair and I wasn’t oversold. More

I have always had amazing service and interactions with Folsom Lake Ford. They always go above and beyond to ensure I am satisfied. Tommy Nares was amazing to work with! Folsom Lake Ford. They always go above and beyond to ensure I am satisfied. Tommy Nares was amazing to work with! More

Clean communication on service and super helpful staff always make for a good visit. Thank you! always make for a good visit. Thank you! More

Service staff where on time and ready to go! I was in for an oil change and 30k maintenance interval. I service just did my oil and replaced fuel filter and cabin filter. When I received my bill I was in for an oil change and 30k maintenance interval. I service just did my oil and replaced fuel filter and cabin filter. When I received my bill I was quite shocked at the price! I will be doing that kind of maintenance myself from now on. I was not told by Luis the high cost of replacing the filters. When I went to pay my bill, both cashiers seemed more focused on and interested in there agenda than mine! Well I just changed my rating and who ever did my work on my $90k truck! I went home and went to install my 2 new batteries and found the coolant reservoir cap was missing and looked like coolant had overflowed! Nice job! Also, the windshield cleaning fluid cap was off and bone dry! You would think after spending $500 on an oil change and 2 filters they could at least fill the xxxx reservoirs up! No one does there frigging job anymore but expect your business regardless! More

Excellent Service experience. . SUPER FAST Turn-around. Jim Z my service advisor is the best.. Maximum Kudos! . SUPER FAST Turn-around. Jim Z my service advisor is the best.. Maximum Kudos! More