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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,272 Reviews
4.8

1,272 Reviews

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1272 Reviews of James Fuhs

October 30, 2026

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The service attendants came to my vehicle within 1 - 2 minutes upon my arrival to greet me and discuss what I was there for. I was about 10 minutes late for my 9:00 AM oil change. The Oil change didn't More

by LITTLEDUTCH8545
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Recommend Dealer
Yes

Other Employees Tagged: Jay Ford

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October 30, 2026

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Pleasant prompt helpful friendly I like the 7 am service they had me in and out in no time. More

by thefelix4
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Ernest Arvin

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October 29, 2026

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It was easy to schedule the appointment. No wait for checking into the service at the quick lanes. James was friendly and helpful. The car was ready with all of the work completed. More

by bobb2880
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Recommend Dealer
Yes

Other Employees Tagged: Payment staff was great

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October 27, 2026

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Quick in and out service, jay Ford is amazing, always helpful, friendly and always glad to help More

by WILLIENJEAN
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Yes
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Oct 27, 2026

Folsom Lake Ford responded

Thank you for your wonderful feedback! I'm thrilled to hear you had a quick and pleasant experience at Folsom Lake Ford. Jay is indeed a valuable member of the team, and I'm glad he was able to assist you. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 23, 2026

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Friendly and efficient staff. Very good customer service. I’ve never been disappointed with Folsom Lake Ford. More

by JIM.CLIFTON
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Yes
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Oct 24, 2026

Folsom Lake Ford responded

Thank you for your kind words, Jim! I'm happy you consistently have positive experiences with our friendly and efficient staff at Folsom Lake Ford. Your satisfaction is our top priority. We appreciate your support and look forward to serving you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 22, 2026

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The service department is always amazing. I would not take my truck to anyone else. More

by frogette24
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Recommend Dealer
Yes
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Oct 22, 2026

Folsom Lake Ford responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our service department at Folsom Lake Ford. Your trust in us means a lot, and we look forward to serving you and your truck again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 20, 2026

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Quick and very helpful service. Service team staff was very friendly and helpful. Excellent customer service. More

by tom@systemlytics.com
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Recommend Dealer
Yes
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Oct 20, 2026

Folsom Lake Ford responded

Thank you for your kind words, Tom! I’m thrilled to hear that you had a quick and helpful experience with our service team at Folsom Lake Ford. We take pride in providing excellent customer service, and I appreciate you taking the time to share your feedback. Looking forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 16, 2026

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James was great I had a bad battery and he got me in and out in 1 1/2 hrs and he was short handed THANKS JAMES More

by Jeepmanbob02
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Recommend Dealer
Yes
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Oct 16, 2026

Folsom Lake Ford responded

Thank you for your feedback! I'm glad to hear that James was able to assist you efficiently with your battery issue. At Folsom Lake Ford, we strive to provide excellent service even in challenging situations. If you need anything else, please don't hesitate to reach out. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 15, 2026

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Folsom Lake Ford provided excellent service on my truck! The staff was professional, and the shuttle service was convenient, friendly, and outstanding. More

by a.cabrera0
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Recommend Dealer
Yes
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Oct 15, 2026

Folsom Lake Ford responded

Thank you for your wonderful review! I'm glad to hear that you had an excellent experience with the service on your truck at Folsom Lake Ford. We take pride in providing professional service and ensuring that our shuttle service meets your needs. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 11, 2026

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I love ford pick up 150 customer service very very good very good. Taking care of the change my wipers last six year and they never charged Ford is the number one. I wanna purchase my next also from Ford m More

by JPSANSARPURIA
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Workmanship
Service Time
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Recommend Dealer
Yes
Print
Oct 11, 2026

Folsom Lake Ford responded

Thank you for your awesome feedback! I'm delighted to hear you love your Ford F-150 and that you had a positive experience with the customer service at Folsom Lake Ford. It's great to know that we could help with your wiper change and that you appreciate the no-charge service. We look forward to assisting you with your next purchase! Drive safe! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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