Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,491 Reviews

1,491 Reviews of Folsom Lake Ford - Service Center

Sort by
February 26, 2025

Your Service agent, Luis Legarda, was very awesome! ! Kept me informed as to what was going on with my truck. And your waiting room was amazing! More

by pamo2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda, service advisor
Report | Print
Feb 28, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Luis provided you with excellent service and kept you informed during your visit. It's great to know you enjoyed our waiting room as well. We appreciate your kind words and hope to see you again soon at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 23, 2025

Bridgette is our family’s go service writer. I️ trust her completely and because of her I️ recommend that everyone I️ know who needs service and repair go and see her. Thank you for keeping us o More

by MIKE.DIMI.MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette
Report | Print
Feb 25, 2025 -

Folsom Lake Ford responded

Thank you, Mike, for your wonderful feedback! We're thrilled to hear that you trust her completely and appreciate her dedication to keeping your family on the road for nearly a decade. It's great to know that you recommend Folsom Lake Ford to others for their service and repair needs. We look forward to serving you for many more years to come! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 22, 2025

I had my 2010 Ford Edge serviced, with the works package, and I was truly impressed with James. He definitely went above and beyond what I expected, and was extremely helpful, efficient, respectful and frie More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Folsom Lake Ford responded

Thank you, Casey! We truly appreciate your wonderful feedback about your experience with James at Folsom Lake Ford. We're thrilled to hear that he went above and beyond during your service for your 2010 Ford Edge. We look forward to seeing you again for your future service needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 22, 2025

I can always count on Brigitte to take care of me and my cars needs. More

by ALICCARD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitte Karen
Report | Print
Feb 25, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! We're glad to hear that Brigitte is consistently providing you with great service for your car's needs. At Folsom Lake Ford, we strive to ensure every customer has a positive experience. We look forward to serving you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 22, 2025

Made the appointment and i was in an out in 45min. no fuss and everything went smothly More

by NRGELEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette
Report | Print
Feb 25, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! We're glad to hear that your appointment at Folsom Lake Ford was quick and hassle-free. Our goal is to provide smooth and efficient service for all our customers. We look forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 22, 2025

I can always count on Brigitte to take care of me and my cars needs. More

by ALICCARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitte Karen
Report | Print
Feb 25, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that Brigitte has been taking great care of you and your car needs at Folsom Lake Ford. Your satisfaction is our priority, and we look forward to assisting you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 22, 2025

They are very friendly and helpful , always making sure I'm comfortable and if there's anything I need . More

by ELLIOTNESS209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James willis
Report | Print
Feb 25, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We at Folsom Lake Ford are thrilled to hear that you felt welcomed and comfortable during your visit. Our team is dedicated to providing friendly and helpful service, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 21, 2025

Everyone was polite. I think it took about the right amount of time that I was told over the phone for the repair. More

by rylandlptp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigette
Report | Print
Feb 24, 2025 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! We’re glad to hear that the team at Folsom Lake Ford was polite and that the repair time matched your expectations. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 21, 2025

Thank you for your hard work. I will always take my truck here. Thanks so much! More

by jpduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jum Z
Report | Print
Feb 24, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you trust Folsom Lake Ford with your truck. We appreciate your loyalty and look forward to serving you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 21, 2025

Luis was a real gentleman, and I appreciated the courtesy! It's a well oiled machine at this service center! More

by talk2tina2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
Report | Print
Feb 24, 2025 -

Folsom Lake Ford responded

Thank you, Tina, for your kind words! We're thrilled to hear that you had a positive experience at Folsom Lake Ford and appreciate your recognition of our service team. We always strive to provide excellent service, and it's great to know we hit the mark. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
11
12
13
...
150