Folsom Lake Ford - Service Center
Folsom, CA
1,549 Reviews of Folsom Lake Ford - Service Center
Lacey Payton was beyond exceptional! Was thorough, professional, friendly, timely snd a n excellent communicator. Work was done quicker than expected and she contacted us immediately to Was thorough, professional, friendly, timely snd a n excellent communicator. Work was done quicker than expected and she contacted us immediately to advise! More
Getting my car serviced at Folsom Lake Ford was a pleasure. I appreciate their high level of customer service, expertise, and comfortable waiting area. pleasure. I appreciate their high level of customer service, expertise, and comfortable waiting area. More
Nick Sexton is very knowledgeable, and he is great to talk to about any issues. I have never dealt with a service manager who has more knowledge about maintenance issues than Nick. He answers all o talk to about any issues. I have never dealt with a service manager who has more knowledge about maintenance issues than Nick. He answers all of my questions in full, and I truly appreciate his insight. More
Excellent service from everyone as always. Even employees from other departments made sure I was taken care of! Even employees from other departments made sure I was taken care of! More
In the past I have not been a fan of Folsom Lake Ford in the least. James Willis in the Service Department has changed my view, at least for our service needs. James is a shining star. He is customer servic the least. James Willis in the Service Department has changed my view, at least for our service needs. James is a shining star. He is customer service embodied. He’s polite, personable and he follows through every time. James is a valued member of this dealership, and I hope the powers that be see what an asset he is. Also, Wayne has driven me home several times, and he is always a pleasure to share a ride with. More