Folsom Lake Ford - Service Center

The service man explained everything clearly, I would have checked five stars, but I had to come back the next day for repairs because you didn’t have the necessary part. have checked five stars, but I had to come back the next day for repairs because you didn’t have the necessary part. More

Very polite, great customer service, fast and communicated well. Waited in lobby. A recommendation was made for next service. communicated well. Waited in lobby. A recommendation was made for next service. More

Lacy is awesome, so personable and funny! It was a great experience, give her a raise! It was a great experience, give her a raise! More

Very Professional and friendly. Brigitte Karen was delightful to work with and she was friendly. She is an asset to your company. Brigitte Karen was delightful to work with and she was friendly. She is an asset to your company. More

Had an issue with my new car and Jim V was able to immediately work with me to get it fixed as soon as he can. He gave me a loaner for my inconvenience which is very appreciative. Great service immediately work with me to get it fixed as soon as he can. He gave me a loaner for my inconvenience which is very appreciative. Great service More

Great service and communication. . They always listen to all concerns and make sure to address every issue. . They always listen to all concerns and make sure to address every issue. More

Great customer service. Lacey, the service advisor was very helpful, knowledgeable and efficient. Great turnaround from when I brought my vehicle in to when I got the call Lacey, the service advisor was very helpful, knowledgeable and efficient. Great turnaround from when I brought my vehicle in to when I got the call that it was ready. More

Service writer was kind and work was done quickly. Recall service appointment was handled timely. Recall service appointment was handled timely. More

Tommy was the best, took care of all the issues, very professional, looking forward to coming back. professional, looking forward to coming back. More

very frendly reception, good service, I like the overall service and the general meaner of the dealership service and the general meaner of the dealership More