Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,525 Reviews

1,525 Reviews of Folsom Lake Ford - Service Center

Sort by
March 23, 2025

Great service and great prices. I Highly recommend this place for service and maintenance for your vehicle. More

by figueroaic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Folsom Lake Ford and found our service and prices to be excellent. Your recommendation means a lot to us, and we look forward to assisting you again for your vehicle's service and maintenance needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2025

Best service department in the area! I highly recommend them for all of your service needs! More

by GoSacKingsGo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! We're thrilled to hear that you consider Folsom Lake Ford's service department to be the best in the area. Your recommendation means a lot to us! We look forward to assisting you with all of your service needs in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2025

Since I've been going to this dealership. 2 years ago and I met Jaye. He's been nothing but more than a gentleman to me. In a very professional manner, a great service and customer service wi More

by Aaronfalk73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye ford
Report | Print
Mar 25, 2025 -

Folsom Lake Ford responded

Thank you, Aaron! We truly appreciate your kind words about Jaye and the exceptional service you've received at Folsom Lake Ford. It's great to hear that our team has made your experience enjoyable. We look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2025

Nick is the best service advisor! Always attentive and willing to assist with any items. More

by TODD.CHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Mar 25, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We appreciate your feedback about Nick and are glad to hear that he provided you with attentive service. At Folsom Lake Ford, we strive to ensure all our customers have a great experience. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 18, 2025

The dealership and Service Center has a great exterior atmosphere, inside the lobby it is large with plenty of room and with a giant fish tank that is awesome. The staff is extremely friendly and helpful. More

by ROBERTSANDERS8611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Payton ( service advisor) 5 Stars
Report | Print
Mar 20, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! I'm thrilled to hear that you enjoyed the atmosphere at Folsom Lake Ford and appreciated our friendly service staff. It's always our goal to provide a welcoming experience for all our customers, even those who didn't purchase their vehicle with us. I hope to see you again soon for any service needs you may have! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 17, 2025

The service department did a great job! We will definitely go back in the future! More

by DWOODSFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our service department at Folsom Lake Ford. I look forward to seeing you again in the future. Safe driving! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 16, 2025

I wait while my service is done. They are quick and efficient. Jim Fuhs my service writer makes sure I have a pleasant wait and that I’m satisfied with my car. More

by WOODSK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're delighted to hear that you had a quick and efficient service experience at Folsom Lake Ford. It's great to know that Jim ensured your wait was pleasant and that you were satisfied with your car. We truly appreciate your feedback and look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 15, 2025

Timely service perfectly executed with no surprises! Service writer helped apply my Ford Points and I also got to redeem a coupon. I feel confident in the service and inspections on my vehicle. For t More

by JOHNKODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Report | Print
March 14, 2025

Jaye has GREAT customer service. He is trustworthy and a joy to deal with. Thank You. More

by MIKEHAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
Report | Print
Mar 17, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Jaye at Folsom Lake Ford. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 14, 2025

Folsom Lake Ford service department is the best. Always quick service and friendly people. Thanks More

by RANDYBUNDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigitte
Report | Print
Mar 17, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our service department at Folsom Lake Ford. We're glad to hear that you experienced quick service and friendly assistance. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
12
13
14
...
153