Folsom Lake Ford - Service Center

Easy to work with. Vehicle was done same day. Cheaper than some dealers I've been to Vehicle was done same day. Cheaper than some dealers I've been to More

HORRIBLE. I WILL NEVER GO BACK. SERVICE ADVISORS ARE GREAT HOWEVER THE TECHNICIANS ARE WORTHLESS. THEY ARE NOT TRUE MECHANICS. THEY BROKE OUR VEHICLE. THEY I WILL NEVER GO BACK. SERVICE ADVISORS ARE GREAT HOWEVER THE TECHNICIANS ARE WORTHLESS. THEY ARE NOT TRUE MECHANICS. THEY BROKE OUR VEHICLE. THEY HAD OUR VEHICLE FOR ABOUT A MONTH THE FIRST TIME AND WE GOT IT BACK JUST TO TAKE IT BACK. THE TECHNICIANS ADMITTED HIS MISTAKE. WE GIT IT BACK 5 WEEKS LATER JUST TO HAVE IT TOWED IN. TECHNICIANS INCORRECTLY INSTALLED A PART. 4 WEEKS LATER WE GOT IT BACK JUST TO HAVE MORE PROBLEMS. I WILL NEVER PURCHASE ANOTHER FORD HERE OR HAVE IT SERVICED THERE. WORTHLESS DEALERSHIP. More

Great service, friendly people and environment. Speedy in and out. And I appreciate the timely reminders in the days leading up to my appointment. Speedy in and out. And I appreciate the timely reminders in the days leading up to my appointment. More

My service was completed a lot sooner than they initially said it would. The customer waiting lounge is very nice and the employees are helpful and friendly. The service advisors are great. said it would. The customer waiting lounge is very nice and the employees are helpful and friendly. The service advisors are great. More

Excelent service, Nick was personable and efficient. really I do not have anything else to say really I do not have anything else to say More

Kept informed by service dept, service was performed quickly. Been impressed with Fords sales and service so far. quickly. Been impressed with Fords sales and service so far. More

Quick and efficient. Performed all tasks timely and finished inside of estimated timeframe. Good service Performed all tasks timely and finished inside of estimated timeframe. Good service More

0/10 would not recommend, they will make you promises to fix your vehicle they can’t/don’t keep. I will go out of my way to never go back here. fix your vehicle they can’t/don’t keep. I will go out of my way to never go back here. More

Folsom Lake Ford has excellent service and their customer service is beyond excellent every time I take any of my three cars there to be serviced I’m always greeted with a smile and the best service . service is beyond excellent every time I take any of my three cars there to be serviced I’m always greeted with a smile and the best service . More

The service was excellent as always. Dave and Nick was great as always. Great experience. Dave and Nick was great as always. Great experience. More