Folsom Lake Ford - Service Center

I am so pleased with this dealership. Always a friendly greeting. When people are treated like this they will always come back and never complain if they Ave to wait a little while. I was Always a friendly greeting. When people are treated like this they will always come back and never complain if they Ave to wait a little while. I was so impressed with Lacey Payton. She took the time to listen to all my concerns and needs. She is one of your best when it comes knowledge of her job and customer care. I would definitely recommend Folsom Ford to all my friends, without a doubt the best dealership to deal with. Linda Cheney More

Friendly Professional Staff, courteous and quick. My work was done way quicker than I thought, and I was very happy with all they had done. My work was done way quicker than I thought, and I was very happy with all they had done. More

Dealership is very prompt and professional with all service and communication with repairs and billing. service and communication with repairs and billing. More

The dealership has great customer service and very accommodating. I will always bring my car here for service. accommodating. I will always bring my car here for service. More

Awesome job! In and out in less. Lacey Payton my service writer was very helpful and personal. She kept me informed about my vehicle. In and out in less. Lacey Payton my service writer was very helpful and personal. She kept me informed about my vehicle. More

The staffs was welcoming and friendly the place was clean and the wait time was short. and the wait time was short. More

My service writer James was phenomenal. Listened to everything I needed and provided a great explanation of what services were suggested and why. James was diligent and very friendly. Listened to everything I needed and provided a great explanation of what services were suggested and why. James was diligent and very friendly. More

Nick in service was very helpful with getting the service, getting it done quickly and communicating clearly . service, getting it done quickly and communicating clearly . More

They really care about their customers which is the best part and James Willis goes above and beyond to ensure it’s a great experience every time part and James Willis goes above and beyond to ensure it’s a great experience every time More

Tom and Jim are the absolute best! Phenomenal customer service and kept us up to date throughout the entire service. Phenomenal customer service and kept us up to date throughout the entire service. More