Folsom Lake Ford - Service Center

The. service advisor, James Willis, was very helpful with getting me the service I needed and even helped drying my vehicle after it was washed. James in service advisor, James Willis, was very helpful with getting me the service I needed and even helped drying my vehicle after it was washed. James informed me of any available service discounts and my Ford Pass credit which I took advantage of. The service itself took less than 3 hours for a detailed 100,000 mile service. Pretty quick considering the amount of work that was done. More

James working the fast lane is awesome and always takes good care of us!!! Love FLF good care of us!!! Love FLF More

Best place to bring your vehicle. Always on time a place where you can trust they’ll always communicate with their consumers before any extra assistance. I never have a problem. Always on time a place where you can trust they’ll always communicate with their consumers before any extra assistance. I never have a problem. More

I am so happy to report I was completely satisfied with the service to my vehicle. Luis Leguarda was so helpful. I felt I was out of my element with maintaining my vehicle but Luis was so calm and helpful the service to my vehicle. Luis Leguarda was so helpful. I felt I was out of my element with maintaining my vehicle but Luis was so calm and helpful that it really helped me through this trying time. I will come again to see Luis and Folsom Lake Ford. I will tell my friends and Family. Thankyou to the whole team at Folsom Lake Ford. More

Brigette doing what she does best, offering 5 star customer service! She always goes above and beyond to make sure the customers at Folsom Lake Ford can trust the work being done. customer service! She always goes above and beyond to make sure the customers at Folsom Lake Ford can trust the work being done. More

Luis was amazing! Great customer service. I was in and out in less time than estimated. Great customer service. I was in and out in less time than estimated. More

James Wills was an excellent advisor and followed up with us!!! we told him we were short on vehicles...he got us in and out in record time with all service completed in a professional manor!!!! Would recomm us!!! we told him we were short on vehicles...he got us in and out in record time with all service completed in a professional manor!!!! Would recommend Folsom Lake Ford...they do a GREAT job at educating their staff and providing professional work!!!! Thank You Greg. More

Easy and fast service without any drama or surprises. The dealer reached out to me on their own after I scheduled an online appointment asking if I wanted to include a recall service with the appointment The dealer reached out to me on their own after I scheduled an online appointment asking if I wanted to include a recall service with the appointment. I easily paid for service with FordPass Rewards points. More

Like always great service and great people to help with any vehicle needs that come up. any vehicle needs that come up. More

They did a great gob. Kept me informed during there trouble shooting of the problem. Kept me informed during there trouble shooting of the problem. More