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Folsom Lake Ford - Service Center
Folsom, CA
1,565 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,565 Reviews of Folsom Lake Ford - Service Center
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April 02, 2025
Good customer service. Fixed all concerns about the truck. Answered all questions and thorough on explanation of services and features that the F150 has to offer. Fixed all concerns about the truck. Answered all questions and thorough on explanation of services and features that the F150 has to offer. More
by NACKCA
Verified CustomerEmployees Worked With
Josh in Sales. Connor in Sales and Carrie in service
April 02, 2025
My experience with Folsom Lake Ford has been excellent, from the vehicle purchase through all service appointments. Their customer service is excellent. from the vehicle purchase through all service appointments. Their customer service is excellent. More
by gaged4243
April 02, 2025
Fast and efficient. The service writer listened to me as he was checking me in and kept me informed along the way. Jim “Z”, always on his game! The service writer listened to me as he was checking me in and kept me informed along the way. Jim “Z”, always on his game! More
by matt.whitton2
Employees Worked With
Jim “Z” 5 stars
April 01, 2025
Much better experience than at Roseville Ford. Glad I bought my truck here. Wish ford would fix the wear problem with the 2024 f250’s Glad I bought my truck here. Wish ford would fix the wear problem with the 2024 f250’s More
by CALPOLYTHROWFAR1
Employees Worked With
Female service advisor
April 01, 2025
i had a good experience with dropping off my truck and the service experience i had. the service experience i had. More
by TCRAFT1
Employees Worked With
April 01, 2025
Lacey. Is a fantastic service writer and person. Her and Tommy treat their customers fantastically and they are so professional. I will definitely keep comi Is a fantastic service writer and person. Her and Tommy treat their customers fantastically and they are so professional. I will definitely keep coming back to see them. Thank you More
by CAMIMOM50
Employees Worked With
Internet sales person Anatoly
April 01, 2025
Everyone from the guy who brought me my car to Dave the Service Writer to James the guy who checked me in and kept me informed of what was happening was very friendly and professional. When an oil leak wa Service Writer to James the guy who checked me in and kept me informed of what was happening was very friendly and professional. When an oil leak was discovered during the 20,000 mi. checkup, they were able to schedule the diagnostic/repair appointment for the next day so I didn't have to come back again. More
by JSPERERA45
Employees Worked With
Dave Laughlin, James Willis
April 01, 2025
I bought service for my truck when I bought it-through 2028. To my surprise it was a good decision, it has worked out well 2028. To my surprise it was a good decision, it has worked out well More
by DANMURPHY052
March 31, 2025
Great people great service and great pricing. They have a shuttle service that's great They have a shuttle service that's great More
by evalentin66
