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Folsom Lake Ford - Service Center
Folsom, CA
1,492 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,492 Reviews of Folsom Lake Ford - Service Center
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Verified Customer
February 13, 2025
Due to Jim Z, Ford Service, found problems and got her fixed… Thank you Jim for all your help…Problem solver, the best. Thank you Jim Shipley fixed… Thank you Jim for all your help…Problem solver, the best. Thank you Jim Shipley More
by SHIPLEY.JL
Employees Worked With
Jim Z , my service adviser
February 11, 2025
I had a good experience with the check-in of the vehicle, completion of the service at the expected time, and information on what the extended maintenance plan includes. completion of the service at the expected time, and information on what the extended maintenance plan includes. More
by SS
Employees Worked With
February 11, 2025
Great service! Was able to schedule n appointment in reasonable amount of time. No wait upon arrival. James was great answering my questions before and afterwards Was able to schedule n appointment in reasonable amount of time. No wait upon arrival. James was great answering my questions before and afterwards and may sure I received all the services I required and were entitled to under my prepaid maintenance program. I elected to wait for my vehicle based on James estimate of the time it would take and his estimate was 100% correct. James also followed up with the next day to ensure I was completely satisfied. Great service! More
by SPOR17
Employees Worked With
February 11, 2025
I had a good experience with my Service Advisor Dave Laughlin of Folsom Lake Ford. Dave helped me at every turn. I have a 2011 Ford F450 that had been sitting for some 5,6 years and not running. I wa Laughlin of Folsom Lake Ford. Dave helped me at every turn. I have a 2011 Ford F450 that had been sitting for some 5,6 years and not running. I was out of the FLF's pick-up/tow territory, so Dave came out to my home in Pilot Hill to start the F450. Dave advised me on using insurance. After the F450 was repaired at FLF, Dave helped me drive the truck 100s of miles to remove the warning lights on the dash - I know I put on some 300 miles myself and Dave more. There is more.....thank you Dave Laughlin. FLF pricing is high. More
by LYNNW95664
Employees Worked With
Dave Laughlin, FLF Service Advisor
February 10, 2025
Always great service and friendly staff. Highly recommend to everyone. The only Ford Service center I go to. Highly recommend to everyone. The only Ford Service center I go to. More
by j
Employees Worked With
February 07, 2025
Sacramento State Aquatic Center - Fleet Truck Purchase - Working with Rychard Rosado, was a very professional experience. He has patient while we got all the required signatures. We will definitely do Fle Working with Rychard Rosado, was a very professional experience. He has patient while we got all the required signatures. We will definitely do Fleet purchases with him in the future. More
by btdulgar
Employees Worked With
Rychard Rosada
