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Folsom Lake Ford - Service Center
Folsom, CA
1,492 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,492 Reviews of Folsom Lake Ford - Service Center
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Verified Customer
February 07, 2025
Very friendly service rep. He was able to help us get some issues sorted out with our warranty and get things fixed. We will be returning for all of our service needs. He was able to help us get some issues sorted out with our warranty and get things fixed. We will be returning for all of our service needs. More
by SARAH.ARNOLD24
Employees Worked With
Jaye Ford
February 07, 2025
James Willis provided outstanding service. He was personable,professional, and friendly. He clearly stood out well above the rest of the service department I dealt with. He was personable,professional, and friendly. He clearly stood out well above the rest of the service department I dealt with. More
by Stevenstenberg
February 05, 2025
Quick service as promised. The Quick Lane was as advertised. Oil change and tire rotation and out in an hour. - Thank you The Quick Lane was as advertised. Oil change and tire rotation and out in an hour. - Thank you More
by ed.kurzenski
Employees Worked With
The girl in Quick Lane - she is great
February 03, 2025
Fastlane employee that helped me was friendly and very helpful. The service was fast and on time. helpful. The service was fast and on time. More
by JUSTIN.EMERSON13
Employees Worked With
February 02, 2025
Folsom Lake Ford Service Department. Supervisor Robbie Z. and Service Writer “K” always provide cordial & professional services. Their technicians are also very professional with their Supervisor Robbie Z. and Service Writer “K” always provide cordial & professional services. Their technicians are also very professional with their service work. I’ve been a dedicated customer of their service department for over 7 years. More
by b737pic@yahoo.com
Employees Worked With
Robbie Zepponi and “K” Gaise - Ford Service; and Rene Larson, Sales
February 02, 2025
The Service Department Team is exceptional. They are courteous, and always keep me informed on any job they are performing on my vehichle. They are courteous, and always keep me informed on any job they are performing on my vehichle. More
by JSTURGES54
Employees Worked With
Luis Legarda
February 01, 2025
Dave Laughlin, Service Advisor at Folsom Lake Ford has gone out of his way to help me out. He came out to my house to try to start my 2011 F450 which sat for years after my brother died. After it was fi gone out of his way to help me out. He came out to my house to try to start my 2011 F450 which sat for years after my brother died. After it was fixed, he help put miles on the F450 to reset the dash warning lights. Dave delivered my R450 to my home, offered me rides as needed. I can't say enough about Dave Laughlin of Folsom Lake Ford - good guy! Thanks, Lynn More
by LYNNW95664
Employees Worked With
Dave Laughlin, Service Advisor
