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Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,492 Reviews

1,492 Reviews of Folsom Lake Ford - Service Center

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January 23, 2025

Easy appointment process and work completed as promised. Friendly and competent staff. Check out was quick and easy. More

by GACAMBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Folsom Lake Ford responded

Thank you for the wonderful review! We're thrilled to hear that your appointment process was easy and that our friendly and competent staff completed the work as promised. At Folsom Lake Ford, we strive to provide quick and efficient service, and it's great to know that we met your expectations. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 23, 2025

The service team was excellent. They made this experience easy and convenient for me. They truly went above and beyond. Lacey, Jon, and James were great. Lacey was in contact with m More

by christina.m.byrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey P.
Jan 24, 2025 -

Folsom Lake Ford responded

Thank you, Christina! We truly appreciate your kind words about our service team at Folsom Lake Ford. It’s great to hear that Lacey, Jon, and James made your experience easy and convenient. We’re thrilled that your car is now in perfect condition, and we look forward to assisting you again in the future. Feel free to share your experience with others! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 23, 2025

Great service. Everyone is on their game at this dealership. It’s always a pleasure here More

by BDDANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a great experience at Folsom Lake Ford. It's our goal to provide exceptional service, and we're glad to know that our team is hitting the mark. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 23, 2025

Good service. They completed the job quickly. They were friendly and I got my car back fast. More

by LLEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Folsom Lake Ford responded

Thank you for the wonderful review! We’re thrilled to hear that you experienced good service and received your car back quickly at Folsom Lake Ford. Our team always aims to provide friendly and efficient service. We appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 23, 2025

They did a wonderful job fixing my vehicle! The staff was amazing and they gave me a great deal!! I felt like they fully understood my vehicles issue and were able to diagnose it without a majo More

by LAWRENCE.J.GRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We’re thrilled to hear that you had a wonderful experience with Folsom Lake Ford. Our staff strives to provide the best service possible, and we’re glad they could diagnose your vehicle's issue effectively. We hope to see you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 23, 2025

always great service, good customer service, always quick and very good with letting me what my vehicle needs More

by willhaven916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We appreciate your kind words about the great service and customer care you consistently receive at Folsom Lake Ford. It’s our priority to keep you informed about your vehicle's needs. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2025

Excellent service, staff were very polite and helpful. I have bought several cars here, and always recommend Folsom Lake Ford to my friends and acquaintances. More

by VikiLiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I truly appreciate your continued support and loyalty to Folsom Lake Ford. It's great to hear that you've had excellent experiences with our polite and helpful staff. Your recommendations mean a lot to me! I look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2025

Bridgette got me in and out with repair complete. So having to write more words is a waste of my time, Something Bridgette did not do, but I hit the minimum. More

by MICHAEL@ACTOFWILL.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette Service Advisor
Jan 23, 2025 -

Folsom Lake Ford responded

Thank you for taking the time to leave us a review! I'm glad to hear that Bridgette was able to get your repair completed efficiently at Folsom Lake Ford. Your time is valuable, and I appreciate your feedback. I hope to see you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2025

The Service team was friendly, professional and efficient. I took advantage of the free Shuttle service which was awesome. More

by AMYJOHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you found our service team at Folsom Lake Ford to be friendly, professional, and efficient. It's great that you enjoyed our free shuttle service as well! We appreciate your feedback and look forward to seeing you again. Please don’t hesitate to come back for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2025

Jaye Ford did a great job keeping me informed from the time I checked in my car to the time I picked it up. Repairs were done in a timely manner. More

by cfiingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Jaye provided excellent communication and timely service during your visit to Folsom Lake Ford. We appreciate your support and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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