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Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,565 Reviews

1,565 Reviews of Folsom Lake Ford - Service Center

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March 14, 2025

Jaye has GREAT customer service. He is trustworthy and a joy to deal with. Thank You. More

by MIKEHAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
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Mar 17, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Jaye at Folsom Lake Ford. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 14, 2025

Folsom Lake Ford service department is the best. Always quick service and friendly people. Thanks More

by RANDYBUNDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigitte
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Mar 17, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our service department at Folsom Lake Ford. We're glad to hear that you experienced quick service and friendly assistance. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 14, 2025

Folsom Lake Ford is a great service department. James Willis is a pleasure to work with. James Willis helped me with getting 4 new tires and a service on truck. The work was completed on time and More

by PAULJOHNIRVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
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Mar 17, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department at Folsom Lake Ford. It's wonderful to know that James was able to assist you with your tire installation and service for your truck. We appreciate you taking the time to share your experience, and we look forward to seeing you again for your future service needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 13, 2025

I can always count on Folsom Lake Ford to provide excellent customer service and support for my vehicle!! More

by AMLEGARDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda, Service Department
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Mar 14, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that you can always count on Folsom Lake Ford for excellent customer service and support for your vehicle. We appreciate your trust and loyalty, and we look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 12, 2025

Always helpful, courteous. Had oil changed, washed my truck too! Thank you for the great service! More

by LINDAGONSALVES
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Folsom Lake Ford to be helpful and courteous during your oil change. It's great to know you appreciated the added touch of washing your truck. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 12, 2025

James was great, I will take both of my cars back to see him in the future! More

by RODWILLMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Folsom Lake Ford responded

Thank you, Rod, for your kind words! We're thrilled to hear that you had a great experience with us at Folsom Lake Ford. We look forward to seeing you again with both of your cars in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 10, 2025

I would go back even if I did not need service! Service was unexpectedly excellent. More

by BILLCLARK700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception and waiting room staff was outstandingly excellent!
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Mar 12, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! I'm thrilled to hear that you had such an excellent experience with us at Folsom Lake Ford. Your kind words truly mean a lot, and we appreciate your support. We look forward to welcoming you back, whether it's for service or to explore our vehicles! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 09, 2025

I have always had a positive experience when visiting this dealership. All the employees are friendly and helpful. More

by SMASTERS756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 12, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I truly appreciate your kind words about your experiences at Folsom Lake Ford. Our team works hard to provide friendly and helpful service, and it's great to hear that you feel that way. I look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 09, 2025

I used the quick lane and as always the team if Jim, James and Lacy took excellent care of me from the time I pulled in until I was at my car to leave. More

by KRZYNDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear that Jim, James, and Lacy provided you with excellent service during your visit to Folsom Lake Ford's Quick Lane. Our team strives to ensure a positive experience for every customer, and your kind words affirm that we are on the right track. I look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 08, 2025

I always get great service and I thank James for helping me with my suv More

by RAYMACKIE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear about your positive experience at Folsom Lake Ford. I’ll be sure to pass your thanks along to James for his assistance with your SUV. I look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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