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Folsom Lake Ford - Service Center
Folsom, CA
1,492 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,492 Reviews of Folsom Lake Ford - Service Center
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January 17, 2025
We were promptly greeted. We came with a list of items we wanted completed. We were given upfront and honest estimate. We appreciate the honesty of our service provider. We we We came with a list of items we wanted completed. We were given upfront and honest estimate. We appreciate the honesty of our service provider. We were only discouraged by the wait for the shuttle was several hours. More
by kimcodywilleford
Verified CustomerEmployees Worked With
January 17, 2025
Great customer service. Very competent employees that were able to complete a very big service in a matter of hours instead of days. Very competent employees that were able to complete a very big service in a matter of hours instead of days. More
by jarrodb24
Employees Worked With
January 16, 2025
Very satisfied with the service department, James Willis in particular. Outstanding service and communication. I will continue to have my truck serviced here as long as I own it. in particular. Outstanding service and communication. I will continue to have my truck serviced here as long as I own it. More
by MCCOMBS.MATT
Employees Worked With
James Willis
January 16, 2025
They did what they were supposed to do , but why did it take them 4 hours to install 4 tires and do an alignment? James was great and I realize he had no control over the time it took to do the work. The p take them 4 hours to install 4 tires and do an alignment? James was great and I realize he had no control over the time it took to do the work. The place was filthy, and the bathrooms needed cleaning. More
by kendude42
Employees Worked With
January 15, 2025
ok but I don't recognize any of the names listed in the rate people you worked with rate people you worked with More
by BDWILBUR
Employees Worked With
Other Employees :
Rene
January 14, 2025
Fast, nice and clean. Again thank you Scott Berry Jr. Folsom Lake Ford needs more efficient people like you . That’s one of the reasons I always go to Folsom Lake Ford the Again thank you Scott Berry Jr. Folsom Lake Ford needs more efficient people like you . That’s one of the reasons I always go to Folsom Lake Ford they always exceed my expectations . I will continue referring my family Neighbords and friends to my favorite place to shop vehicles if it’s a pick up or small car you guys have them all. I’m very please that all my cars in the last 17 years are reliable and with no problems at all. Thank you again More
by CAROLINAMARQUEZ61
Employees Worked With
Scott Berry Jr
January 14, 2025
Had a wonderful experience at Folsom Lake Ford. The office staff was attentive and got me out of there as quickly as possible, even with a little bit of humor. And I really appreciate the service y The office staff was attentive and got me out of there as quickly as possible, even with a little bit of humor. And I really appreciate the service you guys are great. More
by WARRENGHALEY
Employees Worked With
James willis five stars
January 14, 2025
Customer Service was exceptional. Shuttle service went above and beyond to accommodate. On time as promised. Great Job! Shuttle service went above and beyond to accommodate. On time as promised. Great Job! More
by JOHN.COOGAN
Employees Worked With
January 14, 2025
We bring our vehicles to Folsom Lake Ford for all of our needs, feel well taken care of. needs, feel well taken care of. More
by CHERIE.PRIOR
