Folsom Lake Ford - Service Center

James Wills was an excellent advisor and followed up with us!!! we told him we were short on vehicles...he got us in and out in record time with all service completed in a professional manor!!!! Would recomm us!!! we told him we were short on vehicles...he got us in and out in record time with all service completed in a professional manor!!!! Would recommend Folsom Lake Ford...they do a GREAT job at educating their staff and providing professional work!!!! Thank You Greg. More

Brigette doing what she does best, offering 5 star customer service! She always goes above and beyond to make sure the customers at Folsom Lake Ford can trust the work being done. customer service! She always goes above and beyond to make sure the customers at Folsom Lake Ford can trust the work being done. More

They did a great gob. Kept me informed during there trouble shooting of the problem. Kept me informed during there trouble shooting of the problem. More

Nick in Service Department was so helpful! !! Kept us informed and listened to our concerns. !! Kept us informed and listened to our concerns. More

I went to this dealer b/c this was warrantee work, otherwise I would go to a local mechanic otherwise I would go to a local mechanic More

Due to Jim Z, Ford Service, found problems and got her fixed… Thank you Jim for all your help…Problem solver, the best. Thank you Jim Shipley fixed… Thank you Jim for all your help…Problem solver, the best. Thank you Jim Shipley More

I had a good experience with my Service Advisor Dave Laughlin of Folsom Lake Ford. Dave helped me at every turn. I have a 2011 Ford F450 that had been sitting for some 5,6 years and not running. I wa Laughlin of Folsom Lake Ford. Dave helped me at every turn. I have a 2011 Ford F450 that had been sitting for some 5,6 years and not running. I was out of the FLF's pick-up/tow territory, so Dave came out to my home in Pilot Hill to start the F450. Dave advised me on using insurance. After the F450 was repaired at FLF, Dave helped me drive the truck 100s of miles to remove the warning lights on the dash - I know I put on some 300 miles myself and Dave more. There is more.....thank you Dave Laughlin. FLF pricing is high. More

I had a good experience with the check-in of the vehicle, completion of the service at the expected time, and information on what the extended maintenance plan includes. completion of the service at the expected time, and information on what the extended maintenance plan includes. More

Great service! Was able to schedule n appointment in reasonable amount of time. No wait upon arrival. James was great answering my questions before and afterwards Was able to schedule n appointment in reasonable amount of time. No wait upon arrival. James was great answering my questions before and afterwards and may sure I received all the services I required and were entitled to under my prepaid maintenance program. I elected to wait for my vehicle based on James estimate of the time it would take and his estimate was 100% correct. James also followed up with the next day to ensure I was completely satisfied. Great service! More

Great service by Dave Laughlin. Took care of the issue. Without any problems. Was very pleased and grateful Took care of the issue. Without any problems. Was very pleased and grateful More