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Folsom Lake Ford - Service Center
Folsom, CA
1,500 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,500 Reviews of Folsom Lake Ford - Service Center
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Verified Customer
October 04, 2024
My service rep was very helpful and made sure I got timely service. She also helped me access my Ford points so I could make a purchase. timely service. She also helped me access my Ford points so I could make a purchase. More
by SEWJOYANNE
Employees Worked With
October 04, 2024
Chuck was outstanding to work with, communication and customer service were over the top. Drove all the way from Elk Grove and I’d gladly do it again. Very rare to get that type of service today. customer service were over the top. Drove all the way from Elk Grove and I’d gladly do it again. Very rare to get that type of service today. More
by GIBBONS3X
October 04, 2024
Luis always takes care of me and it is fast and efficient. I will keep coming back efficient. I will keep coming back More
by dustin.neutzling
Employees Worked With
October 02, 2024
Service team was courteous and helpful. I will. recommend to friends and family. Great job overall! I will. recommend to friends and family. Great job overall! More
by davidlake5303
Employees Worked With
October 02, 2024
Once I was able to get my truck in, they were able to fix all the software issues I had when I purchased the truck all the software issues I had when I purchased the truck More
by MARKIE72
Employees Worked With
October 02, 2024
When I told the service guy what was wing with my car and this was the 4th time bring it back. He did not believe me, took me and my car to the charger and plugged it in and said see it works. Ya in 10 min this was the 4th time bring it back. He did not believe me, took me and my car to the charger and plugged it in and said see it works. Ya in 10 mins it stops and I have to use my phone to make it charge! He was an xxx hole! At the end he said they found the problem and fixed it 5 1/2 hours later waiting with no update or I am sorry!!! More
by MARKEYS_OTHER_HALF
Employees Worked With
October 02, 2024
Whenever I have James as my contact I have a great experience with Folsom Lake Ford. James is professional, intelligent, and has great customer service. experience with Folsom Lake Ford. James is professional, intelligent, and has great customer service. More
by intramuralguru
Employees Worked With
October 01, 2024
Really appreciated the at-home service. The convenience was great. Communication was spot on. The technician completed all the warranty work in a timely manner. The convenience was great. Communication was spot on. The technician completed all the warranty work in a timely manner. More
by CJS62692
Employees Worked With
October 01, 2024
I have had good interactions with the staff here. They are professional and courteous. The wait times are minimal. They are professional and courteous. The wait times are minimal. More
by REDUSGROUP
