Folsom Lake Ford - Service Center

James was very polite and prompt! He provided me with excellent customer service! I chose to go to Folsom Lake Ford over Future Ford(where we actually purchased my vehicle from) due t He provided me with excellent customer service! I chose to go to Folsom Lake Ford over Future Ford(where we actually purchased my vehicle from) due to the amazing experience they always give!! Keep up the amazing service FLF More

I got approached by a sales rep at the service center who used sales rep tactics and asked questions like “so you will come see me when you need a new car right?” I deal with enough sales reps that call me a used sales rep tactics and asked questions like “so you will come see me when you need a new car right?” I deal with enough sales reps that call me at work, I don’t want to deal with it while getting a recall fixed. More

This dealership has always taken care of me with courtesy and professionalism, and that is something I have always looked for in having my car serviced. and professionalism, and that is something I have always looked for in having my car serviced. More

Fast, easy, good communication and reasonably priced. I am a regular at Folsom Ford and will be back! I am a regular at Folsom Ford and will be back! More

I was out of town since my service. I have been going to your dealership for over 40 years since you were located at Madison and Greenback. I want to thank James of the Quick Change s I have been going to your dealership for over 40 years since you were located at Madison and Greenback. I want to thank James of the Quick Change service. He has helped me numerous times over the last few years. When I got my new truck a year ago, I added some extras including running boards. I always go there for all my oil and required service inspections. He has always had a smile on his face and a great work ethic. He never fails to contact me with any issues or just to let me know that my vehicle is ready. Most importantly, if he tells me that my vehicle will be ready at a certain time, he always succeeds. He is a true professional that cares about any issue that may arise. Thank you James. I will see you again. Chuck Snyder. More

Tommy was great to work with. Always quality service and great customer support at Folsom Lake Ford Always quality service and great customer support at Folsom Lake Ford More

Very professional and clean. I went in for an oil change and inspection and they had it done within hour and a half. I had no appt so I was very happy. I went in for an oil change and inspection and they had it done within hour and a half. I had no appt so I was very happy. More

James Willis is the best, and he knows what good customer service really means, and how much it matters! service really means, and how much it matters! More

Brigette Karen as my service writer is the primary reason I keep coming back to have my Ford Flex serviced at Folsom Lake Ford. I appreciate everyone's assistance. I keep coming back to have my Ford Flex serviced at Folsom Lake Ford. I appreciate everyone's assistance. More

Long time customer. Louis LaGarda is the best service writer I've dealt with. I am always happy with my experience with Folsom lake Ford. Louis LaGarda is the best service writer I've dealt with. I am always happy with my experience with Folsom lake Ford. More