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Folsom Lake Ford - Service Center
Folsom, CA
1,574 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,574 Reviews of Folsom Lake Ford - Service Center
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August 15, 2024
Jim in Quick Lane was very helpful. Wayne Driver shuttle also very good. Will recommend to others. Wayne Driver shuttle also very good. Will recommend to others. More
by WESTPREF
Verified Customer
August 14, 2024
Quick lane advisor was efficient and courteous. Kept me up to date on when my truck would be ready, even found an extra coupon to put towards my bill. Kept me up to date on when my truck would be ready, even found an extra coupon to put towards my bill. More
by STELLOZ317
Employees Worked With
James Willis
August 13, 2024
Always great service from Folsom Lake Ford Fleet Services. Dan McGuire and staff are very helpful and knowledgeable Services. Dan McGuire and staff are very helpful and knowledgeable More
by ckmayer1996
Employees Worked With
August 13, 2024
No follow up after service. Have left 2 messages with service advisor no response. Fixed door and less than a month later the same part is cracked. My door seal is damaged. Was Have left 2 messages with service advisor no response. Fixed door and less than a month later the same part is cracked. My door seal is damaged. Was told would be in pilot project but it was cancelled without any information. Bought the vehicle and a few months later process dropped. They offered to sell new vehicle. Why would I sell if the trade in would be thousands less than what still owed. More
by SUMALIVALENTINE
Employees Worked With
August 13, 2024
Everything the day of was amazing and the guy in front was so friendly. I’d say the reason I gave a 4 is because the girl who helped me on the phone the week before told me my appointment was at 11am but was so friendly. I’d say the reason I gave a 4 is because the girl who helped me on the phone the week before told me my appointment was at 11am but it was actually at 10am. Thankfully the man up front was really nice and made it still work out. More
by ASHA.REPACE
Employees Worked With
August 13, 2024
I was provided great service at a very fair price. The service advisor, Jim Veilleux was great to work with. The service advisor, Jim Veilleux was great to work with. More
by LAKERDOLFAN
August 13, 2024
Every time I go in to have my car serviced, the service is always been great. Bridget is very personable and an outstanding representative for Folsom Lake Ford. is always been great. Bridget is very personable and an outstanding representative for Folsom Lake Ford. More
by 2COUNTRYHIKERS
Employees Worked With
Bridget, Service
August 12, 2024
As usual, I had a very good experience at FLF. My service manager, Luis Lagarda, provided me with exceptional service, as he always does. Of the many service managers I've dealt with over the year My service manager, Luis Lagarda, provided me with exceptional service, as he always does. Of the many service managers I've dealt with over the years, Luis is the very best. More
by JPATMCC
Employees Worked With
Luis Lagarda
