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Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,492 Reviews

1,492 Reviews of Folsom Lake Ford - Service Center

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April 01, 2025

I bought service for my truck when I bought it-through 2028. To my surprise it was a good decision, it has worked out well More

by DANMURPHY052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
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Apr 02, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience with us! We're glad to hear that the service plan you purchased for your truck has been a great decision and is working out well. At Folsom Lake Ford, we strive to provide valuable options for our customers. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2025

i had a good experience with dropping off my truck and the service experience i had. More

by TCRAFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Folsom Lake Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a good experience with dropping off your truck and our service at Folsom Lake Ford. We appreciate your support and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2025

Everything was great as always, This is the only place I go for service on my vehicles! More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! We're thrilled to hear that everything was great during your visit to Folsom Lake Ford. It's wonderful to know that you trust us with the service of your vehicles. We look forward to seeing you again next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2025

Great people great service and great pricing. They have a shuttle service that's great More

by evalentin66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great person
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Apr 02, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We truly appreciate your positive feedback about the great service and pricing at Folsom Lake Ford. We're glad to hear you enjoyed our shuttle service as well. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 30, 2025

I like this dealership. Staff was very friendly and accomodating. My Ford Ranger was repaired in the time specified. More

by WAINZWHIRLED1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
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Apr 02, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We at Folsom Lake Ford are thrilled to hear that our friendly staff and timely repairs for your Ford Ranger met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 30, 2025

If you have a problem, Jay Ford is the best advisor one can work with. More

by GUARDADO151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford, Jay
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Apr 02, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Jay at Folsom Lake Ford. Our team is dedicated to providing excellent service, and it’s always wonderful to receive such positive feedback. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 29, 2025

Once again we received EXCELLENT service and care from the number one service manager, James Willis, at Folsom Lake Ford. James always takes very good care of us and our cars. He is well informed, custome More

by HRPUFFNSTUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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March 28, 2025

Service was very fast , very thorough. Jim kept me informed about what was going on with my truck More

by A.T.HANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zerkovich
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Apr 02, 2025 -

Folsom Lake Ford responded

Thank you for your kind review! We're thrilled to hear that you had a great experience with our service team at Folsom Lake Ford. It's wonderful to know that Jim kept you informed throughout the process. We appreciate your business and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 28, 2025

Did a great job. Had my car fixed in less than 5 hours. Very communicative. More

by ERIKALEWIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Folsom Lake Ford and that we were able to fix your car in less than 5 hours. Communication is key for us, and we're glad you appreciated it. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2025

Delivered on promises, including part availability, wait time on site to install the part and cost …and the car been fixed! More

by MAB608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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