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Folsom Lake Ford - Service Center
Folsom, CA
1,561 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,561 Reviews of Folsom Lake Ford - Service Center
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May 19, 2025
James Willis is so professional and friendly. He was able to fit my vehicle in last minute for an oil change. They did a complete service with tire rotation, oil change, checked and topped off a He was able to fit my vehicle in last minute for an oil change. They did a complete service with tire rotation, oil change, checked and topped off all my fluids. James made me aware that my front brake pads needed to be replaced in the next couple of months. Really appreciate the full service More
by HEIDICAMPBELL737
Verified Customer
May 19, 2025
Staff is friendly and outgoing. Professional and communicative. Our car was serviced quicker than we anticipated and our kids enjoyed playing in the waiting area and watching the fi Professional and communicative. Our car was serviced quicker than we anticipated and our kids enjoyed playing in the waiting area and watching the fish in the aquarium. More
by JETFIGHTERGO
May 19, 2025
Very satisfactory and friendly , I will recommend it to my friends, every thing was fast my friends, every thing was fast More
by DIAZ_ARSENIO
Employees Worked With
May 18, 2025
Fast service, Great to have ‘Quick lane’ . They perform 30000 mile service in four hours. They perform 30000 mile service in four hours. More
by DENISEKARL
Employees Worked With
May 18, 2025
Tommy was amazing. Repairs were quickly and perfectly performed. Great experience overall. Thank you so much. Repairs were quickly and perfectly performed. Great experience overall. Thank you so much. More
by JHESSE9100
May 17, 2025
I recently brought in my F150 for service and paint repair. I was told by serviceman Jay Zerkovich the paint was not covered because I bought the truck in 2019. When I got home I reviewed by purchase p repair. I was told by serviceman Jay Zerkovich the paint was not covered because I bought the truck in 2019. When I got home I reviewed by purchase package, and was wrong, I purchased my truck in 2021, so the paint is in fact covered. I want this issue resolved as soon as possible More
by BIGBASS62
Employees Worked With
Jay Zerkovich
May 16, 2025
Took care of my problem without an appointment. Much appreciated. The shuttle service was great. Much appreciated. The shuttle service was great. More
by JANANDTRAVIS
Employees Worked With
May 16, 2025
When I purchased my last car 4 years ago Tri Hue helped me. He was extremely helpful and kind. He is no longer at Folsom Lake Ford but is now at the Ford dealership in Roseville Auto Mall. me. He was extremely helpful and kind. He is no longer at Folsom Lake Ford but is now at the Ford dealership in Roseville Auto Mall. More
by GWENS37@ATT.NET
Employees Worked With
Tri Hue
May 16, 2025
Jim Willis was my service person. He was great to work with. He kept me well informed. He was great to work with. He kept me well informed. More
by Steve-o
Employees Worked With
