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Folsom Lake Ford - Service Center
Folsom, CA
1,489 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,489 Reviews of Folsom Lake Ford - Service Center
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July 02, 2024
Tommy provided excellent customer service and was able to get my ac fixed immediately. He was very effective with his communication get my ac fixed immediately. He was very effective with his communication More
by crystaljackson21
Verified CustomerEmployees Worked With
July 01, 2024
The service rep was very good. I was very disappointed that they did not wash my Bronco Sport. I was told I need to ask when I drop my car off. I purchased the service package I was very disappointed that they did not wash my Bronco Sport. I was told I need to ask when I drop my car off. I purchased the service package when I bought my car and would hope to be treated better More
by 4CANNFREED
Employees Worked With
Tom
July 01, 2024
Jay Ford kept me updated as the process went along. He also was upfront with any additional services needed He also was upfront with any additional services needed More
by 823SBAILEY
Employees Worked With
July 01, 2024
Excellent experience. Service was done quickly and they even washed my car! I couldn’t ask for anything more. Service was done quickly and they even washed my car! I couldn’t ask for anything more. More
by RSCHULLER166
July 01, 2024
Service was explained step by step. The intake employee was friendly and asked if I had questions or concerns. The intake employee was friendly and asked if I had questions or concerns. More
by jimenez.dan36
Employees Worked With
July 01, 2024
Folsom lakeford is always very helpful. They do everything to keep you comfortable. While you wait for your vehicle to be fixed or get you a rental if you need one. Because it's gonna take They do everything to keep you comfortable. While you wait for your vehicle to be fixed or get you a rental if you need one. Because it's gonna take longer. They're very polite and it's a great place to do your work while you wait More
by silverk44
Employees Worked With
July 01, 2024
A great place for sales and service, Honest, reliable and caring personal make it a great experience. caring personal make it a great experience. More
by 218KZOOK
June 30, 2024
My service rep, Luis Legarda, was exceptional in handling a very complex challenge with my F350 Super Duty. Persistence, professional - always had my interests as a priority when dealing with Ford on a repai a very complex challenge with my F350 Super Duty. Persistence, professional - always had my interests as a priority when dealing with Ford on a repair strategy. More
by Scott.nyulassy
Employees Worked With
Luis Legada
June 30, 2024
Very happy this visit. First was able to get an appointment within 2 weeks, and second I was able to combine routine services (oil change, tire rotation, etc) with warrant First was able to get an appointment within 2 weeks, and second I was able to combine routine services (oil change, tire rotation, etc) with warranty and recall work More
by RSHANLEY1
Employees Worked With
David Laughlin
