Folsom Lake Honda

Always a good experience As always, the customer service is stellar. Matt was very accommodating, and helpful. He was able to shuttle me home and back with no issues As always, the customer service is stellar. Matt was very accommodating, and helpful. He was able to shuttle me home and back with no issues More

My car looked brand new! Brought my car in for an Auto Butler treatment. Fantastic job. It looks great. Attention to detail was amazing! Thank you for great customer service. Brought my car in for an Auto Butler treatment. Fantastic job. It looks great. Attention to detail was amazing! Thank you for great customer service. I love Folsom. Lake Honda! More

Lost my key and needed a replacement. I had gone to this dealership one before because of a recall notice. The appointment was made quickly and the work was completed quickly. This time I I had gone to this dealership one before because of a recall notice. The appointment was made quickly and the work was completed quickly. This time I was greeted in a friendly manner and told the key replacement would be ready in an hour. It was. My car was washed and a 13 point inspection was completed and reviewed by the service technician. I have been more than satisfied with each of my visits. I highly recommend Folsom Lake Honda. More

Awesome service! I will always take my car here because the service is outstanding! Everyone is super friendly and I am always amazed at how fast and efficient they a I will always take my car here because the service is outstanding! Everyone is super friendly and I am always amazed at how fast and efficient they are. You guys are the best!! More

This is the way it’s suppose to be! By far the easiest car buying experience I’ve ever been a part of! No games, no pressure, no bait and switch, no empty promises, great customer servic By far the easiest car buying experience I’ve ever been a part of! No games, no pressure, no bait and switch, no empty promises, great customer service… extremely high integrity dealership. Found a better price on my wife’s 2018 Pilot somewhere else (further away) and they matched it. Everyone we worked with from start to finish was great. They were all very laid back and didn’t pressure us at all. Not your typical dealership experience. It was like buying a car from a trusted friend! We worked with a lot of great people throughout the process. Stephanie (my initial contact) was friendly and helped me with a few questions I had but I didn’t have much contact with her after that - seemed nice though. Sonny (sales manager) approved our deal but I don’t think we ever actually made contact with him. Darren (didn’t catch his title) helped us with sending some needed information over and was very polite. Pablo (not sure what his title was but he sent us over our payment options) was very helpful and ran multiple different payment scenarios that we requested - I only talked to him through text but he seemed nice. Kevin (internet sales associate that sat down with us and helped us complete the deal) was a very thorough and nice person to deal with. He gave us a great walkthrough of our new Pilot before we left and was very helpful. Manny (our finance guy) was very nice as well and great with our 18 month old son. He wasn’t pushy like most finance guys I’ve experienced and was very understanding when my son pulled his door stopper off the wall :-) All of these people were great to deal with but Tara (customer service) in particular was exceptional! Tara made the process smooth from start to finish. Very friendly, extremely thorough, trustworthy, and a very genuinely nice person! It was her birthday when we showed up to get our car and she even saved us a cupcake! She was awesome and really put the experience over the top for us! This dealership made me believe that in 2018 there’s still at least one business left in the world where the customer comes first. I highly recommend you at least give them a shot when shopping for your next Honda! More

Great Experience! Great experience, prompt phone calls, willing to go the extra mile to make a great deal. Lynn Was great about following through and doing exactly what Great experience, prompt phone calls, willing to go the extra mile to make a great deal. Lynn Was great about following through and doing exactly what she said she would. Ben made the financial part of the deal work smoothly and painlessly. Would highly recommend. More

EXCELLENT FIRST TIME EXPERIENCE. INTRODUCED TO THE DEALER THRU COSTCO AUTO PURCHASE PROGRAM. THEY PROVIDED A VERY COMPETITIVE COST. OUR SALES REP (JIMMY GRAYS) WAS OUTSTANDING. THE DE INTRODUCED TO THE DEALER THRU COSTCO AUTO PURCHASE PROGRAM. THEY PROVIDED A VERY COMPETITIVE COST. OUR SALES REP (JIMMY GRAYS) WAS OUTSTANDING. THE DEALERSHIP AS A WHOLE WAS IMPRESSIVE. THIS WAS MY FIRST EXPERIENCE WITH THEM AND I WOULD CERTAINLY BUY FROM THEM AGAIN (AS LONG AS THEY WERE COMPETITIVE, OF COURSE). I ASLO RECOMMEND THE COSTCO AUTO PROGRAM. More

Excellent! Turning in our lease and leasing a new Honda, our experience was amazing. Stephanie in leasing and Becky in finance, both went above and beyond, to me Turning in our lease and leasing a new Honda, our experience was amazing. Stephanie in leasing and Becky in finance, both went above and beyond, to meet our criteria. Their patience with our indecision, their experience and concise information, excelled. We highly recommend Folsom Lake Honda! George & Gail More

Very professional straight forward buying experience. We asked on line for a quote on a CR V specific color and trim model they readily supplied it.. We arrived they had the car pulled up for us to inspec We asked on line for a quote on a CR V specific color and trim model they readily supplied it.. We arrived they had the car pulled up for us to inspect and test drive explained the buying options. Completed the process. We where very happy with our experience. More

Best service ever. Adrian is the best! Folsom Lake Honda worked with me to get me the best deal at a payment that worked for me. I would refer anyone to ask for Adrian. He was above and be Folsom Lake Honda worked with me to get me the best deal at a payment that worked for me. I would refer anyone to ask for Adrian. He was above and beyond on every level. More