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Folsom Lake Kia

Folsom, CA

4.4
138 Reviews

12751 Folsom Boulevard

Folsom, CA

95630

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Showing 138 reviews

June 24, 2023

We loved our experience at Folsom Lake Kia! Steve was awesome! No pressing and he was very knowledgeable! Couldn’t be happier! More

by Dajagrow
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
steve, Folsom Lake
Jun 28, 2023 -

Folsom Lake Kia responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I'm happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 11, 2023

Eric Watkins was great! So was the sales manager Greg. There was no pressure and made the car-buying process easy and stress-free. I highly recommend Folsom Lake Kia and we More

by Gettlergang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Watkins
May 06, 2023

Sales Rep was Andy, he helped with ordering new sportage to get what I needed. When car came in, it was beyond my expectations. He was so helpful in explaining features of added safety. More

by leatherlindsay
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Abualnel, Folsom Lake
April 28, 2023

I will never go to Folsom lake kia again. Horrible experience! Waiting for a call from consumer affairs. Their lack of respect for my time was apparent. Could not get answers to my questions More

by triciashroyer2
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
April 02, 2023

Rudy Escamilla was my tech and made me feel right at home. This was where I purchased my car about 10 months ago and they totally wowed me with their service then! My recent visit had Awesome service an More

by Mamalamonto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Escamilla, Folsom Lake
Apr 05, 2023 -

Folsom Lake Kia responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 03, 2023

I love this family owned dealership. The purchase of my new Telluride was great because I feel like they really care about me and my personal needs in a vehicle. Tim is a great salespe More

by iambac777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Voskuil
Mar 08, 2023 -

Folsom Lake Kia responded

Thank you so much! It was truly a pleasure to have you as a customer, so I'm happy to know that the feelings are mutual. Please feel free to give me a call if you need anything else in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2023

This is the 2nd vehicle purchased through this dealership. The main reason is the Internet Sales rep, RC. He honest, listens to my needs and doesn’t try to upsell. In looking for my Ranger, he wa More

by Vidal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RC , Jon Peterson, Folsom Lake
Feb 07, 2023 -

Folsom Lake Kia responded

Vidal, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 05, 2023

Salesman and Manager were low key. Salesman was extremely knowledgeable. Entire process was very quick, which was appreciated. More

by L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kia Steve, Kentucky, Jon Peterson, Folsom Lake
Jan 10, 2023 -

Folsom Lake Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 20, 2022

Came in today for a recall fix. ..I was in and out within an hour. Rudy also gave me information on a part I need to replace. The experience was exceptional just as I would expect! More

by JSargent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Escamilla
Oct 25, 2022 -

Folsom Lake Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 23, 2022

The waiting room is comfortable with the amenities - charging/work stations, coffee, and other things. More

by piorushin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folsom Lake
Aug 30, 2022 -

Folsom Lake Kia responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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