Fontana Motors Direct

I bought a truck from Fontana Motors Direct recently. The truck had a small chip in the windshield that I noticed when I was test driving it. As part of our agreement, they said they would fix the chip b The truck had a small chip in the windshield that I noticed when I was test driving it. As part of our agreement, they said they would fix the chip before they delivered the truck to me. It was written in the contract. The truck arrived, and almost immediately, I realized they did not fix the chip in the windshield as promised. I immediately contacted our sales person and Caleb. He told me they did fix the chip. I assured him they did not. I knew either he was lying or the windshield repair people lied to him, but it definitely wasn’t fixed. He said he would talk to his manager and get back to me within 2 days. I waited four days and still had not heard from Caleb, I called the dealership two different times asking for him to try to remedy the problem and of course he was not available. After the second call, I asked to speak to a manager. I was transferred to somebody named Jose. I explained the issue and he looked in their system, and said that there was no invoice for a fixed windshield on my truck…. Of course not, because they didn’t fix it. He said he would contact the windshield repair people they work with to try to set up an appointment to have it done and get back to me. It has now been a week and a half and I still haven’t heard anything from them… so buyer beware. They will make promises to sell you a car, but will not honor those promises and will then lie to you and blow you off. Completely unethical and lacking integrity. More

Car was missing shift knob, clutch was worn, front bumper and rear bumper had bad respray job, front rotors were warped, dealer representative was late to meeting, and atmosphere of dealership was poor and rear bumper had bad respray job, front rotors were warped, dealer representative was late to meeting, and atmosphere of dealership was poor More

I will never buy a car from them again sold me xxxx up car first day headlight was out told and they told me to take it the dealer y we have warranty it wasnt cover had to pay 450 and they want refund me car first day headlight was out told and they told me to take it the dealer y we have warranty it wasnt cover had to pay 450 and they want refund me back then a week later I started having electrical problems well it took them almost 2 months to fix it Because they was playing games on wat time I should be there and I was coming from Oceanside ca so now I have to take them to court to get it my money back I don’t recommend nobody buying a car from them More

Great experience with Fontana Motors. Kalab was outstanding throughout the entire process. I would definitely be a return customer. Kalab was outstanding throughout the entire process. I would definitely be a return customer. More

Jorge was very good to us and he was very helpful and understanding to us understanding to us More

Worked with Luis he was very helpful while I was there the manager was also great helping with finding a bank loan I could work with thanks guys. Only down side if you pay your down payment with a card it the manager was also great helping with finding a bank loan I could work with thanks guys. Only down side if you pay your down payment with a card it charges a lot More

Do not buy from this company. They sell cars with severe damage and do not disclose it to customers. Take your car to carmax and see what it's worth if you want to be sure. Car They sell cars with severe damage and do not disclose it to customers. Take your car to carmax and see what it's worth if you want to be sure. Car I bought for 28000 was only worth 17000 due to severe structural damage from an accident less than a month before I bought it. They bought it at auction and knew of the damages but didn't tell me. The carfax report I was given didn't say that. Totally ripped off. Liars they said they were putting a new battery in and day 2 battery was dead. 250 dollars later I paid for a new battery they never replaced the battery. Horrible business More

Guillermo was amazing, he had a lot of patience and helped us find a car we liked. He especially was patient with my picky wife helped us find a car we liked. He especially was patient with my picky wife More

What an absolute terrible company to do business with. DO NOT BUY from this company. They sold us a car with a "clean" car fax but 3 weeks after purchase and two batteries later we found out otherwise. 1 DO NOT BUY from this company. They sold us a car with a "clean" car fax but 3 weeks after purchase and two batteries later we found out otherwise. 1 the car had been in an accident and the bumper replaced. 2 when the bumper was replaced the sensors were not so continuous draining on the battery. 3 after further inspection the windshield wiper hose had been un plugged and the hose was just hanging needing to be replaced as well. Now after not having a car for 2 weeks we have a HUGE bill at our local dealership. Again do not trust these people. More

This dealership is great! The staff is super helpful especially Adrian! Adrian is super kind and honest. Almost as if you become friends as soon as you walk in. I recommend a The staff is super helpful especially Adrian! Adrian is super kind and honest. Almost as if you become friends as soon as you walk in. I recommend asking for him and I recommend this dealership! More