Foothills Toyota

Outstanding service. Professional, yet personable. My wife and I have dealt with Foothills Toyota previously (purchase of a new supercharged Tacoma TRD) and this is the primary reason that we came back My wife and I have dealt with Foothills Toyota previously (purchase of a new supercharged Tacoma TRD) and this is the primary reason that we came back to the dealership for another new car. Buying a new car is often not on the top list of fun things to do because even a reasonably prepared buyer may feel like an amateur in a complicated process where considerable sums of money are involved. When one adds the stress of the bargaining process, the entire affair can potentially be unpleasant. We were greeted as we pulled in to a parking spot and our salesperson (David Parker) promptly came out to introduce himself. He had a demo car of our agreed-upon configuration ready for us to inspect. I think he thought it was pretty funny that a 72 year-old man's first move was to climb into the back of the car with the rear seats laid down to assess the "sleepability" of the rear deck. Ha! We were impressed with David's authentic, unpretentious style and straight forward approach to the purchasing process. We were able to establish some interpersonal connection because of our similar backgrounds in emergency services. Even our financial and documentation representative (Kyle) was fun and engaging. He also helped us out with the necessary documents that we would need to sell our Beetle privately. We were unable to reach agreement on a trade-in price for our 2007 Beetle but here again the discussion was personable (we have forgotten the name of the appraiser who kindly came out to explain why they couldn't meet our monetary request) and professional. Now that a sizable percentage of the San Juan Island population has finally left after looking over our new RAV 4 Adventure class SUV, we actually took it out for a tour around the island. We are very pleased with our purchase! If I can just get through the 971 page instruction manual, I think that we will be just fine. All and all, a pleasant car-buying experience. Best regards, Francis and Rebecca Smith Friday Harbor More

normal service + recall I always enjoy the way Foothills takes care if it's clients. Both in sales and service. I have purchase 3 Scions form them over the years and have alw I always enjoy the way Foothills takes care if it's clients. Both in sales and service. I have purchase 3 Scions form them over the years and have always had a positive experience. The service department (Clancy) is always positive and upbeat. I actually enjoy doing business here as I know I will receive top-notch service at a reasonable price. Keep up the good work. More

Friendly customer service Jessica was amazing and very helpful. Everyone was friendly and willing to help. Jessica reaches out to a Service advisor about replacing an interior Jessica was amazing and very helpful. Everyone was friendly and willing to help. Jessica reaches out to a Service advisor about replacing an interior light bulb even though it wasn’t scheduled with the service. It is the small acts that make the biggest difference to a customer. More

Great experience! Great job, on time and friendly people. Not only that, but the job was done before promised. What more can anyone ask of a service experience? Great job, on time and friendly people. Not only that, but the job was done before promised. What more can anyone ask of a service experience? More

Great service Always enjoy working with the service people here. They are always friendly and willing to help and answer questions. Facilities are clean and coff Always enjoy working with the service people here. They are always friendly and willing to help and answer questions. Facilities are clean and coffee is great!! More

Friendly Service Advisor Service Advisor Jessica Barron was very friendly, helpful and informative during my appointment for 20,000 mile service. During what appeared to be a Service Advisor Jessica Barron was very friendly, helpful and informative during my appointment for 20,000 mile service. During what appeared to be a very busy day, she explained the service needed, checked on timing, and when the service was finished, sent us on our way with a smile. More

Good experience buying a new vehicle. Got quotes beforehand online and didn't get hassled by aggressive salespeople like I have in the past by other dealers. Salesman buying a new vehicle. Got quotes beforehand online and didn't get hassled by aggressive salespeople like I have in the past by other dealers. Salesman Ed was professional and knowledgeable on the truck I was buying. I will recommend this dealership to others. More

Fast and efficient. Friendly and caring Danny in the service department was professional and friendly. I never feel like I am going to be charged for things I don’t need and they never up se Danny in the service department was professional and friendly. I never feel like I am going to be charged for things I don’t need and they never up sell me things just to get an extra dollar out of me. I always feel taken care of when I’m there and I trust the work that they do on my car. Foothills service department has changed the way I think about taking my car to a dealership for service abs repairs and I so appreciate that! The only thing I would have liked is either the ability to rent a car from the dealership, or have the use of a loaner car. More

Great great great great. I had no problems, wait time is minimal, all staff was friendly, coffee was great and free and the waiting area is nice and comfor great great great. I had no problems, wait time is minimal, all staff was friendly, coffee was great and free and the waiting area is nice and comfortable. More