Ford Country

Bill Mahoney has been very helpful any time I have come in for a service related issue. He listens to what I have to say without prejudging what my issue is. I appreciate his courteous attitude, attentiv in for a service related issue. He listens to what I have to say without prejudging what my issue is. I appreciate his courteous attitude, attentiveness, and willingness to help any way he can. More

The service tech was freindly, didn't try to sell me something I didn't need, the job was done right. I could've gotten the work done cheaper at a fly by night garage, but Ford knows my vehicle better t something I didn't need, the job was done right. I could've gotten the work done cheaper at a fly by night garage, but Ford knows my vehicle better than anyone else and I always go to the dealership for work. I have bought three trucks from Ford. Unfortunately, on each occasion the finance manager has always called me up about a week later and said he needs more money for the deal to go through. I always threaten to bring the vehice back and return it, and the finange mgr. always changes his mind and lets the deal go through as we agreed in the past. It is very stressful and annoying. I wish they would quit doing this.Other than that, this is a great dealership. More

We went to Ford Country because we needed to replace our car asap. We had money down and was looking at getting a family car. the phone sales man said that they could get us a good deal because of my employ car asap. We had money down and was looking at getting a family car. the phone sales man said that they could get us a good deal because of my employer. Where shown a couple of cars that we like. We picked one and they got the paperwork started. We where there about 3 hours when the manager let us take the car home we really like. The next day we had to return to finish the paperwork and get the second set of keys. This was after my hubby had just had out patient surgery. We got there only to have the manager tell us that they had sold the car we had taken home to someone else because they couldn't get our paperwork to go through on that car. This put us out of a vehicle completely. The credit manger told us that they had one car on the lot that we can get approved for. A 2005 PT cruiser that was 2000 more than the Honda that we had picked out. He said that we could get it with the 1000.00 down that we had put on the other car and that they would cover our first months insurance as part of the deal for the trouble. Well the insurance thing never happened. The credit manager got us approved with Chase finance with a 24% interest that he stated was standard. As first time car buyers we believed him. We found that after about 6 months of having the car that Chase was only requiring 18% interest. The credit agent that I talked to said that the dealership sets the interest rate to guarantee the loan. Thanks Ford Country. We also found that the car had been in an accident that the front drivers side was fixed and partially replaced. More

Go see Elie La Rage, he was awesome, and anything that wasn't right when you took delivery, he will make it right and assure that you are a satisfied customer. My car was cleaned, and windows were tinted wasn't right when you took delivery, he will make it right and assure that you are a satisfied customer. My car was cleaned, and windows were tinted at a below dealer cost rate. Elie was very friendly and informative, helped me pick the perfect car for my budget, style and taste! Tell him Glen Collinsworth sent ya! More

Later minor problems handled by Chris Tellinger, extremely friendly, courteous and very, very helpful. He made me feel important. Also, when I walked into the service area & clerical department, extremely friendly, courteous and very, very helpful. He made me feel important. Also, when I walked into the service area & clerical department, people treated me like they cared about my business. The purchase took the expected relatively long time, but we were made to feel we weren't being ignored and were treated to a free lunch which was a greatly appreciated. This was a cold walkin with pleasant results More

I have no complaints about Ford Country! From the QuickLane to the Service Advisors...Ford Country is simply the best. I can always expect a call from Cathy regarding my vehicle. I have NEVER had to QuickLane to the Service Advisors...Ford Country is simply the best. I can always expect a call from Cathy regarding my vehicle. I have NEVER had to "call-back" to check on my car. You can trust that you will receive excellent service at Ford Country. More

Convenience and easy to deal with sales. I called to see if they had the model car I wanted. When they did I agreed to purchase it if they would pick me up from the airport and finance it 100%. They called if they had the model car I wanted. When they did I agreed to purchase it if they would pick me up from the airport and finance it 100%. They called me back in ten minutes and said they would be there in two hours. I'll look here first for my next SVT vehicle. More

I needed a vehicle for my daughter. Elie took the time to find the right certified vehicle, gave us a great price, and was genuinely concerned about our budget and fuel economy concerns. His manager, Brad wa find the right certified vehicle, gave us a great price, and was genuinely concerned about our budget and fuel economy concerns. His manager, Brad was overwelmed with other customers, but still found time to thank us for our purchase and helped arrange our financing! Ed upgraded our warranty at their cost! It could have been a little quicker, but i felt the extra time spent saved us time in the long run and validated we were on the right car and at the right dealership. I will be sending all my co-workers to Ford Country !!! More

This was our second purchase at Ford Country and like the first purchase, their staff was very helpful, friendly and worked with us to make the entire buying process a simple and stress free transaction. I first purchase, their staff was very helpful, friendly and worked with us to make the entire buying process a simple and stress free transaction. I haved referred a couple of our friends and we will definitely be back for out next vehicle. Bob & Tanya More

I would recommend this dealer to anyone that has Ford needs. I recently purchased my first Ford product. I was in a Toyota lease that was ending, so I went to Ford Country to look at new Escapes. Let me needs. I recently purchased my first Ford product. I was in a Toyota lease that was ending, so I went to Ford Country to look at new Escapes. Let me tell you, the selection was FANTASTIC! I didn't have to search high and low for the color and options i wanted. My salesperson, Rich Ruane, is a walking encyclopedia of knowledge! He told me things about the Escape i couldn't find on the internet, and did a unbelievable job. The sales manager, Brad Cambridge, was quite cordial, and the finance manager, Paul Jarrett, was so helpful and courteous, it was as if I wasn't at a car dealership at all!! He arranged a great payment option that included the "Gas and Go" program. Easy, no hassle, convenient, and their service department is great! More