Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Zach was great. Very friendly and attentive. He made sure needs were met and that the car was the perfect fit for me. Very friendly and attentive. He made sure needs were met and that the car was the perfect fit for me. More
Frank Luciano was fantastic, nice and very knowledgeable. If looking to purchase a vehicle go to ford country and ask for Frank ! If looking to purchase a vehicle go to ford country and ask for Frank ! More
Eric Grant, Chad, Eric Howard and Sharon were all amazing. Very helpful, so happy they took care of me when I needed to get a new car. amazing. Very helpful, so happy they took care of me when I needed to get a new car. More
We had an absolutely fantastic experience purchasing our Ford Maverick XLT from Ford Country!Connecting with Frank was hands-down the best choice we could have made for our vehicle search. We were actually Ford Maverick XLT from Ford Country!Connecting with Frank was hands-down the best choice we could have made for our vehicle search. We were actually traveling from out of state and vacationing in Las Vegas when we decided to work with him. Frank made the entire long-distance buying process incredibly smooth, transparent, and completely stress-free.The biggest surprise was the value. Ford Country offered the exact same Maverick XLT with the same options at a considerably lower sticker price than anything we could find back home locally. Combining a great vacation with an unbeatable deal made this trip unforgettable. If you are looking for a straightforward deal and excellent service—even if you live out of state—go see Frank at Ford Country! More
Everyone at Ford Country was very nice and got us to a payment we can afford. Eric Grant was our salesman and he was really nice and really took care of my wife and I payment we can afford. Eric Grant was our salesman and he was really nice and really took care of my wife and I More
Julia Lendzion was really amazing to work with. She understood what I was looking for and the situation I was in. Julia Lendzion also understood that I only work with women sales reps and the sales She understood what I was looking for and the situation I was in. Julia Lendzion also understood that I only work with women sales reps and the sales rep was on vacation so she took the lead. Julia Lendzion was very friendly, easy to talk to and made me feel more like a friend than a customer. She went above and beyond as well as the rest of the staff to get me into a new car. I would recommend people I know to work with her and they would get the same amazing experience I did. More
Every person on this team was incredible, they went above and beyond to hear me and my wants and made it happen Without any pressure or push. They were very patient and made sure I got exactly what I wante and beyond to hear me and my wants and made it happen Without any pressure or push. They were very patient and made sure I got exactly what I wanted More
Frank was helpful knowledgeable and friendly. The finance department was efficient and even bought us lunch. The finance department was efficient and even bought us lunch. More
Seamed like everyone was moving quickly and pleasantly to meet the needs and wants of their customers meet the needs and wants of their customers More
2017 Ford F150 Platinum 76K Miles I purchased my vehicle here, and have had most, if not all service done at this dealership. Do I get upset sometimes at the prices? Yes, but I expect 1st class trea vehicle here, and have had most, if not all service done at this dealership. Do I get upset sometimes at the prices? Yes, but I expect 1st class treatment and results. Well... I brought my truck in for a trouble code which I already knew what the problem was, and I also wanted an oil change. Abby, my service advisor, called me up and was nice, but informed me that I would need a new injector as there was a fault when starting. She informed me the repair would be $2500.00. In the same breath, she told me they found an oil leak issue and wanted $1100.00 to fix that issue as well. So $3600.00 to fix an oil leak and change an injector. She seemed like $3600.00 was no big deal and was super casual about it. Mind you, my truck only has 76k miles on it. I also failed to mention they charge $270 to trouble shoot for basically reading the code from the truck's computer. So, I'm taking my truck and going somewhere else. I mentioned to Abby that it's unfortunate that the high prices you charge drive away good loyal customers and she looked at me and smiled and said, "it's okay". I said, "not really, because you soon will not have any customers" with that attitude. I just said that I will not ever come back and she didn't have a care in the world. I mentioned average online prices for changing an injector is $900-$1200 and all she said was "that's mom and pop shops, not dealerships". Point taken. If you want to get charge 2-3 times what repairs should be with a company that is not loyal to you, then this is the place for you. Good luck. My wife is do for a new car soon and eventually I will need one too. It stinks that I will have to drive across town to the other Ford dealerships to give them my business. More

















