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Ford Spring Hill - Service Center

Spring Hill, FL

4.7
546 Reviews

546 Reviews of Ford Spring Hill - Service Center

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August 01, 2025

They really listen to you. They answered all my questions. The shuttle service is very helpful. More

by Mags
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonny the shuttle driver was very nice.
July 31, 2025

Nice people. Lack of communication though. Was told I'd be called back at least 4 times and never was. More

by REALAI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Kenny
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Always treated well. I take my Explorer there all the time for service. Great staff. More

by RISKBILLANDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Really impressed by how professional and efficient the service center is. Greatly appreciate that they offer the service to come and pick up the vehicle from my home to take it to the service center and b More

by rickmik34606
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Having recently moved to this area, I needed service on my Ford vehicle. I found Spring Hill and am very pleased with their service. I will continue to use their services for my Ford cars. More

by mkleemann69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

I needed service on my vehicle, had never been to this location before. Everyone was nice and helpful. Service was great. More

by bobbysplace27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Called without appointment. Explained my situation. I was In a bind. They installed what I needed GREAT SERVICE!!! More

by orlandomoran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew was frk’n awesome!!! Oorah!!!
July 05, 2025

Outstanding customer service from the account manager to the drive who dropped my car off. And to top it all off my truck is fixed, the transmission issue has been there 8 years and now work perfect. Your More

by carl.dubuque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

this is the first time in 10 years that I had to wait two hours for an oil change to be completed. it usually only takes an hour. I did text Todd but received no response. More

by CHERYL41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Ford Spring Hill went above and beyond my expectations ,taken care of the service on my truck. Thank you to Todd and his team. More

by PRESSMANDAVID
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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