Ford of Clermont - Service Center

My oil dipstick was broken when car was returned. Wasn’t put back in and must have slammed hood on it bc when I opened hood to work on engine dipstick was broken and stuck in the engine. Had to drill Wasn’t put back in and must have slammed hood on it bc when I opened hood to work on engine dipstick was broken and stuck in the engine. Had to drill it out thanks a lot. Funny cause it didn’t need to be messed with since it was a recall for an airbag but you guys love to up sell by doing look over on car. Thanks now I gotta pay outta pocket for something you broke. More

Jacob at counter awesome! Return of vehicle horrible. No wash or vacuum content on floor Return of vehicle horrible. No wash or vacuum content on floor More

Excellent Well, Jacob explain me everything what I need to fix in my truck And he say when I had question texting him whatever I need to fix in my truck And he say when I had question texting him whatever I need More

Jason did a great job advising on what needed to be done, gave a realistic quote and got the job done on schedule. Thank you!! gave a realistic quote and got the job done on schedule. Thank you!! More

Service was great. We were in and out of the quick service within 15 minutes We were in and out of the quick service within 15 minutes More

Quoted total $300 Labor was $300 My mileage recorded at 88k car only has 14k 88k car only has 14k More

The online appointment system was convenient and my service agent Jalen was great. This was my first service experience for my Bronco and I was very impressed with the professional and genuine interact service agent Jalen was great. This was my first service experience for my Bronco and I was very impressed with the professional and genuine interaction and efficient service. More

Always great service fast, friendly and comfortable. Not so busy when I go on Sundays. Not so busy when I go on Sundays. More

Jacob helped me to get tires rotated and diagnostic checkup before my road trip tomorrow. Now I’m confident in my car, and I won’t be sidetracked worrying!! checkup before my road trip tomorrow. Now I’m confident in my car, and I won’t be sidetracked worrying!! More

Ford of Clermont sucks. Worst customer service I’ve ever gotten. All the way from advisors to directors. Car issue is still not fixed either. I will not be coming back ever, Worst customer service I’ve ever gotten. All the way from advisors to directors. Car issue is still not fixed either. I will not be coming back ever, absolutely xxxx. More