Ford of Clermont - Service Center

Kristine Nightingale had been helping me in two visits so far. She is a wonderful example of what true service looks like. She says she will follow up or do something and you can count on her. She’s a great far. She is a wonderful example of what true service looks like. She says she will follow up or do something and you can count on her. She’s a great role model for how your employees should interact with customers. She should be recognized for her hard work and efforts! More

Aaron was great to work with. Service was fast and took very little time to complete Service was fast and took very little time to complete More

All I wanted was recall work done. They tried to convince me to get a lot of other things done. I didn't like that. Also it took a day and a half to get my vehicle back. It should have They tried to convince me to get a lot of other things done. I didn't like that. Also it took a day and a half to get my vehicle back. It should have been about four hours. More

Customer service was great. As soon as I walked in I was greeted and asked how I can be helped. As soon as I walked in I was greeted and asked how I can be helped. More

The service was thorough, they explained everything far better than the dealer that I purchased the car from and where I’ve been having the car service for double-digit years. As a result, I plan on having better than the dealer that I purchased the car from and where I’ve been having the car service for double-digit years. As a result, I plan on having my car serviced there from the state forward. More

Service lady was extremely friendly and answered all my questions. She gave great recommendations too questions. She gave great recommendations too More

High quality work in reasonable time Able to do work under estimated cost Car clean on pickup under estimated cost Car clean on pickup More

I will never return to this service department! Not a good experience! Lots of confusion! Not a good experience! Lots of confusion! More

Came in with an online appointment for The Works. Got right in and out in about an hour. I liked the video going through the inspection point by point. Got right in and out in about an hour. I liked the video going through the inspection point by point. More

Very good , easy to get time , easy to pickup , and any problems fixed with service advisor . problems fixed with service advisor . More