Ford of Clermont - Service Center

WORST PLACE EVER Honestly this dealership is a joke. Terrible service, long wait time this is why I drive a foreign car FORD SUCKS ! :) go to Honda please Honestly this dealership is a joke. Terrible service, long wait time this is why I drive a foreign car FORD SUCKS ! :) go to Honda please More

I had a horrible experience I went to ford to buy a car. Everyone treated me very very badly. Ive never been treated so badly in my life. Horrible experience. I dont recommend th I went to ford to buy a car. Everyone treated me very very badly. Ive never been treated so badly in my life. Horrible experience. I dont recommend this to anyone. More

Asked for a simply diagnostic scan Made an appointment to have my f150 put on the diagnostic scan tool because it was not running correctly needed codes in computer to fix problem I am Made an appointment to have my f150 put on the diagnostic scan tool because it was not running correctly needed codes in computer to fix problem I am handy and can fix it just needed to know what to repair after paying for scan looked at receipt and no codes advisor said there was several codes but no one wrote them down tec said he could only remember one that was a total waste of money and time stay away unless you have money to waste More

The Works Just had The Works done on my F150. Chad in customer service was terrific and the work done was professional. I'll be back with all my vehicles. Tha Just had The Works done on my F150. Chad in customer service was terrific and the work done was professional. I'll be back with all my vehicles. Thanks Ford of Clermont. !!! More

On time, friendly staff Always great service at this dealership...friendly staff...Mr. Alford followed up with a phone call to make sure I was satisfied with my service. Will Always great service at this dealership...friendly staff...Mr. Alford followed up with a phone call to make sure I was satisfied with my service. Will recommend to family and friends! More

Worst experience ever !!!!!!! I posted a photo of me on Facebook waiting for an oil change, with captions "tick tock, tick tock it's just an oil change" since it was almost !!!!!!! I posted a photo of me on Facebook waiting for an oil change, with captions "tick tock, tick tock it's just an oil change" since it was almost an hour of me waiting. You wouldn't believe one of the mangers named Tom came out pretty much yelling at me, saying "my GM didn't appreciate the photo you post on Facebook. Do you want your car back, you can schedule another appointment. You making us look bad. We don't appreciate it. We don't appreciate post like that" I was so embarrassed and will never come back here again. His tone and facial expression shown he was very upset. I buy a new $40K plus truck ever 3 years and will never buy here or service here again. More

Very good Service. Everyone was courteous and took care of my service needs quickly and efficiently. I'm very happy with Ford of Clermont for the service on my Ford Fiv Everyone was courteous and took care of my service needs quickly and efficiently. I'm very happy with Ford of Clermont for the service on my Ford Five Hundred. More

Always a pleasure the service was fast, Scotty in customer services is always a pleasure and my Tech Travis came out explained everything very well I could'not be more the service was fast, Scotty in customer services is always a pleasure and my Tech Travis came out explained everything very well I could'not be more pleased, will always go back to Ford of Clermont More

Outstanding, thanks to Ron Simone Courteous, knowledgeable, extremely efficient, kept me well informed, very well organized, fast, and I will always return to Ford of Clermont for ser Courteous, knowledgeable, extremely efficient, kept me well informed, very well organized, fast, and I will always return to Ford of Clermont for service. Thank you More

Do not complain about your service #1 5-13-14 power steering went out on my 2013 Ford Escape it took two days to fix not problem thank God I duplicate car had 16000 miles on it #2 sti #1 5-13-14 power steering went out on my 2013 Ford Escape it took two days to fix not problem thank God I duplicate car had 16000 miles on it #2 stitching came on my 2013 Ford Escape out they said it would take about a month to fix #3 USB I took in 10-27-14 finally got fixed on 12-11-14 port never worked I took it three times to get it fixed you have to deffently have to duplicate the problem #4 27338 3-09-15 I had my transmission seal basically it drained all the oil in my driveway that's nice also it took two more days to fix I had told them on two different times that something was wrong but they came back and said that they could not duplicate the problem that's their famous line could not duplicate the problem third time they fixed it #5 air conditioning fan was frozen they fixed that #6 seat belt restraints was jamming so I took it in to get fixed it worked when I left but when I put I child seat in it didn't work so I took it back and raised a little hell the person who helped me with getting the car fixed took me aside and started showing me that it did work and that it was fine but as soon as you put the child seat back it jams up and he has to go to a seat with out a child seat NOT SAFE The reason I am complaining today is because I made an oil change scheduled it 12-22-15 and I was called the next and I was told by Russell Sisley that I should find a new dealership and that I could not go through ford of clermont anymore so that being said be careful what you say because they can not take criticism the treat you like crap don't complain to much or you'll wind up like me not a big loss they have very bad customer service More