Ford of Clermont - Service Center

I dropped my car off for a sunroof repair. When I dropped off my three year old car that is kept clean, the recently replaced fabric all around the sunroof was stained and dirty. There were bl When I dropped off my three year old car that is kept clean, the recently replaced fabric all around the sunroof was stained and dirty. There were black marks all over the sunroof fabric and a very sticky substance on the outside of my car. The service department also left multiple tools in my car. The next morning, I discovered that my car air freshener had been removed from my car and that the items I store under the cargo cover in my tailgate item had been removed and riffled through. When I called the following day to follow up on all of this, I was told I would get a call back. It is now been seven days later and I have received no call back. At this point, I’m assuming my car air freshener was stolen and they were looking for other items to steal. More

Contacted ford of Clermont to obtain a small bushing to repair transmission issue as unable to obtain from local auto stores to be informed by sevice department this issue is a service recall. They reques repair transmission issue as unable to obtain from local auto stores to be informed by sevice department this issue is a service recall. They requested bring vehicle in and they would repair it. Explained unable to move vehicle and they said no problem we we send a tech to repair and one would attend at 8.00am Friday morning. Spot on time tech arrived fitted new bushing and topped off cooling fluid. Absolutely exceptional.level.of serve. More

My 2024 ford ranger has so much xxxx going on light in my face after lights smh face after lights smh More

They have to make it clear to whoever they are ordering parts from that it's not broken before they send it to the dealership. parts from that it's not broken before they send it to the dealership. More

Very accommodating got me in for service and recall right away for both cars. Staff very friendly and knowledgeable away for both cars. Staff very friendly and knowledgeable More

Over the years this dealership has given me confidence that even though my car is a 2016, the proper care, and maintenance has been completed, knowing I’m driving a safe vehicle. The service and Quick Lan that even though my car is a 2016, the proper care, and maintenance has been completed, knowing I’m driving a safe vehicle. The service and Quick Lane teams are personable and demonstrate compassion. More

They suck. Honestly. Led me on for two years. I went in back in 2022 for recall work, fixed part of it. Then told me camera was on back order. I checked several Honestly. Led me on for two years. I went in back in 2022 for recall work, fixed part of it. Then told me camera was on back order. I checked several times and was told the same thing. Finally in 2024 got an appointment. Brought car in and was told I missed the window. Their lack of professionalism is astounding. I will never buy another car from them. They are the worst. More

Fastlane is great. The dealership Ford of Clermont are a bunch of scam artists. Never buy a car at this dealership The dealership Ford of Clermont are a bunch of scam artists. Never buy a car at this dealership More

Repaired warranty item in a timely manner . Service representative was helpful, pleasant and easy to work with Service representative was helpful, pleasant and easy to work with More

Nelson Merced is the nicest, goes out of his way to make everything perfect. This is the second truck from Clermont Ford everything perfect. This is the second truck from Clermont Ford More