Ford of Clermont - Service Center

Excellent Service by Marcella. .Very professional.She took the time to explain and took care of the problem. .Very professional.She took the time to explain and took care of the problem. More

Although I had made an appointment, the airbags hadn’t been ordered and I left my car overnight, but Christine was very good at staying in touch with me! been ordered and I left my car overnight, but Christine was very good at staying in touch with me! More

Service completed in a timely manner; however, it was stated it would be washed. When I picked it up, it appeared to have been parked next to a puddle or such for it was covered in dirty spots (not black stated it would be washed. When I picked it up, it appeared to have been parked next to a puddle or such for it was covered in dirty spots (not black heavy dirt, just washable stains)! Not a good presentation. Other then that , this dealership has always served me well. More

U had my vehicle six days before work began. A 3% dealerships fee was added even if paying by cash or check. That should be illegal. Highly disappointed!!! A 3% dealerships fee was added even if paying by cash or check. That should be illegal. Highly disappointed!!! More

They were able to take us in and make the repair right away! Thank you so much away! Thank you so much More

Amber she is the best, profesional and courteous and all her tel is doing very good her tel is doing very good More

I was out of town & the battery on our 2018 Edge went bad. One call to service and they sent the mobile unit out & installed the battery. Good price excellent tech polite knowledgeable not much more to bad. One call to service and they sent the mobile unit out & installed the battery. Good price excellent tech polite knowledgeable not much more to ask for More

The Works performed. No review of inspection results upon completion. I had to ask what was found. No recommendation. Learned after reading my receipt that it is reco No review of inspection results upon completion. I had to ask what was found. No recommendation. Learned after reading my receipt that it is recommended battery replacement and system flush. I did not find low battery number results on work order. Proper communication would make visit make you feel like your being taken care of. More

Alix Guitierrez provided great customer service. Work was done in a reasonable amount of time. She kept me informed. Overall good experience. Work was done in a reasonable amount of time. She kept me informed. Overall good experience. More

I was expecting less than I received, to be honest. They honored a warranty and it cost me nothing. They went above and beyond, for sure. They honored a warranty and it cost me nothing. They went above and beyond, for sure. More