Ford of Clermont - Service Center
Clermont, FL
1,172 Reviews of Ford of Clermont - Service Center
The service department was very hot without air conditioning. It was very confusing where to go for service with all the work trucks. The service advisor was nice and helped me. The problem wit conditioning. It was very confusing where to go for service with all the work trucks. The service advisor was nice and helped me. The problem with my vehicle could not be fixed, waiting for an update from Ford. It was very convenient for them to bring my vehicle to my house after. More
The changes made in the Service Center are great! Excellent service from the minute I opened their door until my car was ready. Excellent service from the minute I opened their door until my car was ready. More
Was disappointed with front counter people. Took a few minutes to acknowledge that I was was standing there. Also got the feeling that I was bothering them rather than there for service. After Took a few minutes to acknowledge that I was was standing there. Also got the feeling that I was bothering them rather than there for service. After all it's why they have a job . More
First day was bad. Finally talked to Scott and all went well. The pick up and return of my car is wonderful for me, an old lady. The kids that come are the best, esp Finally talked to Scott and all went well. The pick up and return of my car is wonderful for me, an old lady. The kids that come are the best, especially Marie. Frankie my dog loves her. I will call again when I need help. More
Normally service has been excellent. This time I had the works done and brought truck in with low pressure alert on rear passenger tire at 27 psi.. rest at 33 psi. I knew they would ro This time I had the works done and brought truck in with low pressure alert on rear passenger tire at 27 psi.. rest at 33 psi. I knew they would rotate my tires and fill them up... well upon pick up my light was still on and the rear passenger tire was still the low one. Therefore, my tires were not rotated and not filled up. I told and showed the service advisor and he had a tech fill my tires up and light went away. More
They do good work and fix what is wrong with the car or truck Everytime truck Everytime More
The technical service has not met expectations. I am very disappointed in the brand. In less than 10 months the vehicle has presented a fault that was repeated, the procurement of spare parts is po I am very disappointed in the brand. In less than 10 months the vehicle has presented a fault that was repeated, the procurement of spare parts is poor. The person in charge of communication is friendly, but the result does not depend on her but on the mechanics, and the result is that they have had in their possession a car with which I work, for more than 3 days just securing a screw, installing spare part and do an alignment. More