Ford of Clermont - Service Center

Every time I go into the service drive all of my issues are attended to and everybody is so friendly from the Porter to my advisor plus the sales staff is awesome too are attended to and everybody is so friendly from the Porter to my advisor plus the sales staff is awesome too More

Service specialist Diego was good. Windshield wiper arm was broken during service. Replaced at no cost, but my vehicle had to stay onsite for another day. Overall, my 2013 For Esca Windshield wiper arm was broken during service. Replaced at no cost, but my vehicle had to stay onsite for another day. Overall, my 2013 For Escape should be classified a lemon since I’ve had to spend nearly $10,000 in repairs over the years. Too many issues with hoses, leaks, engine parts, etc. it’s hard to even think about purchasing another Ford vehicle. More

They did a great job taking care of the recall I brought my truck in for in a timely manner! my truck in for in a timely manner! More

Ford Of Clermont really came through with the service and Tires on my car. Very impressed! Tires on my car. Very impressed! More

I would rate this service center a solid 4. 5 out of 5 stars. The staff is knowledgeable and courteous, the facilities are clean and well-maintained, and the service is usually prompt. However, 5 out of 5 stars. The staff is knowledgeable and courteous, the facilities are clean and well-maintained, and the service is usually prompt. However, there's always room for improvement in terms of wait times during peak hours. Overall, a reliable and pleasant experience! The auto-scheduler did not get the waiting time correctly. More

Bought vehicle and service plan at this dealer. First they told me I did not have a service contract and made me provide the paper copy they gave to me when I bought my truck. Second, lube center u First they told me I did not have a service contract and made me provide the paper copy they gave to me when I bought my truck. Second, lube center unable to verify whether they could change wiper blades under my service plan. Stated I could come back on a week day to find out. Third, service is separate from live center. Never look vehicle over for issues any lube center would diagnose. Never fix recalls. Toyota fixes my recalls when I take my vehicle in for oil changes without my requesting it. Then informs me of the recall work when I pick it up. More

I like it a lot working whi David the manager wS very soothing he was soothing he was More

I recently had the pleasure of experience the exceptional craftsmanship and customer service at Ford of Clermont’s Collision Center following a minor incident involving my Ford bronco. From the outset, the craftsmanship and customer service at Ford of Clermont’s Collision Center following a minor incident involving my Ford bronco. From the outset, the professionalism displayed by the team, particularly my service representative Jason, was nothing short of remarkable. Just demonstrated unparalleled commitment to excellence, seamlessly coordinating the repair process within the constraints of my personal schedule. His responsiveness to communication was exemplary; every inquiry I sent via email was met with a prompt and comprehensive reply. Moreover, his patience and understanding were evident when additional repair items, initially overlooked during the intake, were brought to his attention. The meticulous attention to detail and dedication to customer satisfaction at the collision center has left a lasting impression on me. The centers ability to restore my vehicle to its pristine condition is a testament to their expertise and collision repair. I extend my sincere gratitude to Jason and the team for their outstanding work for an stress-free experience during what could’ve been an overwhelming time. More

They screwed up my truck and then wanted to charge me to fix the problem. fix the problem. More

The staff was courteous. The process was streamlined. The facilities are on a renovation and a place where we could wait with air condition. That was uncomfortable. There was The process was streamlined. The facilities are on a renovation and a place where we could wait with air condition. That was uncomfortable. There wasn’t very much privacy during negotiation. They probably need at least one more trailer so that you have some distance between you and other customers. More