Ford of Clermont - Service Center

Bought vehicle and service plan at this dealer. First they told me I did not have a service contract and made me provide the paper copy they gave to me when I bought my truck. Second, lube center u First they told me I did not have a service contract and made me provide the paper copy they gave to me when I bought my truck. Second, lube center unable to verify whether they could change wiper blades under my service plan. Stated I could come back on a week day to find out. Third, service is separate from live center. Never look vehicle over for issues any lube center would diagnose. Never fix recalls. Toyota fixes my recalls when I take my vehicle in for oil changes without my requesting it. Then informs me of the recall work when I pick it up. More

Appt system failed and Quick Lane employees were very unprofessional. I dropped off my truck for my oil change appointment that day and was not touched until the following day after I called them. Would unprofessional. I dropped off my truck for my oil change appointment that day and was not touched until the following day after I called them. Would not recommend. More

Great communication, the advisors were great in keeping me up to date at all times! me up to date at all times! More

Made an appointment for routine oil change and tire rotation but they must overbook as it took over an hour and 45 minutes. Waiting area needs improvement as well. rotation but they must overbook as it took over an hour and 45 minutes. Waiting area needs improvement as well. More

Helpful, caring. Kristin and Jose are the best and always our go to for sales and service. Kristin and Jose are the best and always our go to for sales and service. More

Made appointment on line. They were ready when I arrived at the quick lane. Greeted by Cameron and completed the service. Was kept advised throughout the event. They were ready when I arrived at the quick lane. Greeted by Cameron and completed the service. Was kept advised throughout the event. More

Had no appointment as in and out on 45 minutes. Said it would be an hour and half. Said it would be an hour and half. More

Service adviser Cameron is the best in the business and is the ready I will always have my service work done at your location is the ready I will always have my service work done at your location More

Had an appointment at nine came in at 840 didn’t leave till 11 happens every time makes no sense to have an appointment and my truck doesn’t get touched till almost ten thirty till 11 happens every time makes no sense to have an appointment and my truck doesn’t get touched till almost ten thirty More

The service was prompt and done well. I would recommend them for service to their vehicle. I would recommend them for service to their vehicle. More