Ford of Clermont - Service Center

Top notch service, fantastic communication and execution. I don’t think twice about taking my truck to them, whatever the need, including custom modifications. I don’t think twice about taking my truck to them, whatever the need, including custom modifications. More

Took my car for a diagnostics and gave me the wrong one and my car got worst after taking it i got my money back and the reaps that talk to me were very professional but i was very disappointed Because i and my car got worst after taking it i got my money back and the reaps that talk to me were very professional but i was very disappointed Because ithat why i took it to a professional but the problem was not resolve More

When the dealershipmails me a service coupon to use I expect to pay the advertised price, not nickel and dimed to almost double my cost. I won't be using the Quick Lane service center again. expect to pay the advertised price, not nickel and dimed to almost double my cost. I won't be using the Quick Lane service center again. More

Austin was great kept me in the loop of everything . My car was a nightmare one thing after another . Always had communication with me My car was a nightmare one thing after another . Always had communication with me More

Great customer service I really know how to take care of the the customer, they the the customer, they More

I have brought my cars to this dealership for years, and I live over 30 miles away while there are Ford dealerships right up the road. Well, this was my last time. I dropped my car off for my engine light I live over 30 miles away while there are Ford dealerships right up the road. Well, this was my last time. I dropped my car off for my engine light warning at 8 am and they held my car all day with no communication after I texted and called about the status. Only to text me an overinflated quote (the first one only had a huge price with no explanation attached)…at 5:45 when they close at 6pm. They claimed I needed a new catalytic converter among other overpriced filter parts totaling almost $3000. I had to spend the night so I could get my car the next day. I was charged $255 for the “diagnostics” because I ‘refused’ the repairs. Well they didn’t even have the main part in stock and I needed my car to go to work on Monday. To the Service managers credit, he found out I complained to my friend who works in sales and called me as I was already back in Orlando. He looked up my faithful service on my car over the years and apologized and refunded me the $255. For that I’m grateful that someone cared enough to value a customer. Thank you Fadi Alzeideh I’ve seen many owners of this dealership over the years, and this one is by far the worst. They are the BlackRock of dealerships. “How can we soak as much money possible out of every customer who comes through the door.” (A massive construction facelift of the building has been taking place for some time now, and I’m sure they need a lot of money to finish it.) No more. I’m done. A friend suggested I fill my car with premium gas along with a can of Seafoam and run it on the highway. *my car showed no signs of a problem except the engine light. Well, 3 days later my engine light went off and my automatic start worked again, which I was told was a safety feature that is attached to the warning light. This was a much cheaper fix for me and was not even offered from this greedy business. Good luck to all of you who continue to visit this overpriced big box store. More

Great service and a quick turn around, made sure we were ready to be on the road and get back to our vacation ready to be on the road and get back to our vacation More

Excellent communication throughout the entire process! They found the root of the problem and had it all fixed quicker than estimated! They found the root of the problem and had it all fixed quicker than estimated! More

Service person Cameron always goes beyond and always there to help. Very kind, very professional and does things excellent. I appreciate every time I go in there he's always there to make sure that I'm there to help. Very kind, very professional and does things excellent. I appreciate every time I go in there he's always there to make sure that I'm in and out and he listens to instructions. Thank you Mr. Bliss More

Always happy with service. This time was extremely fast Cameron always courageous could not be happier This time was extremely fast Cameron always courageous could not be happier More