Ford of Clermont - Service Center

The recall was promptly processed and the job was completed before the time allocated. I am pleased with the efficiency. completed before the time allocated. I am pleased with the efficiency. More

We own 2 Fords and been going to Clermont Ford since moving down 5 years ago and their service dept has always been good . They always get us in quick and fix the problem . Just recently we had a proble moving down 5 years ago and their service dept has always been good . They always get us in quick and fix the problem . Just recently we had a problem with our radio ,they got us in quick , diagnosed the problem ,ordered the part and a few days later it was fixed under warranty . More

awesome customer svs and repair team. they were quick and informed me througout the process they were quick and informed me througout the process More

I received all the help I needed. Christine kept me up to date with status of my car real helpful. Christine kept me up to date with status of my car real helpful. More

The dealership is great in my opinion. That has nothing to do with my rating though. My rating is for the quicklane. That has nothing to do with my rating though. My rating is for the quicklane. More

I have always trusted Ford’s dealership service department for all my life but things are changing and not for the better. The car was returned not as clean as it was dropped off to them with oil m department for all my life but things are changing and not for the better. The car was returned not as clean as it was dropped off to them with oil marks in the interior which can happen but I haven’t seen it this sloppy. Easily cleaned but took time for me to complete it. Next was almost overcharged for the service that was done if I hadn’t asked for a copy of the bill to look over. Just felt sneaky. Then they hit you with the best part. There is now a 3% surcharge if i am to pay by credit card. This is outrageous. I’m already being way overcharged for a basic oil change that I can get elsewhere for less but I came for the trusted name and service. This time around service left something to be desired and now customers have to have large sums of cash via debit to foot the bill. If the service from the employees and technicians was better these things can be accounted for but the high prices and now lack of payment options have me thinking about looking elsewhere. Unfortunate but you have to provide better service if you are going to make the customer up their game. More

The staff were friendly, knowledgeable and courteous. The work on the recall was done well in an acceptable length of time. I would definitely recommend them to others. The work on the recall was done well in an acceptable length of time. I would definitely recommend them to others. More

Cameron the service writer was excellent. He took great care of me and my vehicle. My only negative is that I did not know where I should go and I went to the "service" lane but was told to g He took great care of me and my vehicle. My only negative is that I did not know where I should go and I went to the "service" lane but was told to go to the quick lane building. Their email should indicate that for customers. More

I took my Expedition in for an oil change and it turns out, I needed new tires too. Good price, great service! out, I needed new tires too. Good price, great service! More

Austin was very helpful and explained everything in detail. All service was completed in a timely manner and I couldn’t be more satisfied with the experience detail. All service was completed in a timely manner and I couldn’t be more satisfied with the experience More