Ford of Cookeville

The gentleman was very nice and courteous. Had a great experience here at this location. Cookbill ford Had a great experience here at this location. Cookbill ford More

Had a 7:30 appointment for a check engine light. Got there as soon as service department opened. Was told they might get to my vehicle by the end of the day that there was seven vehicles ahead of mi Got there as soon as service department opened. Was told they might get to my vehicle by the end of the day that there was seven vehicles ahead of mine just to run the diagnostic test. They don’t have any loaners I would just have to set there all day. I said “that’s why I made an early morning appointment.” He said that’s not how it works and even if they couldn’t run a diagnostic test by the end of the day my it would be next week before they could get to my vehicle. So why make an appointment? Single parent essential healthcare worker that can’t go without an auto. So I will continue to drive with check engine light until I can take more time off from work. Waisted day from work. More

Brent Smith is a fantastic salesman! !! Wonderful purchase experience . He is very helpful. He goes above and beyond!! !! Wonderful purchase experience . He is very helpful. He goes above and beyond!! More

Nathan Monroe was a great salesman with a great personality. He helped make the process of purchasing a new car easy. He listened to us and helped us with ordering a vehicle and then with the purch personality. He helped make the process of purchasing a new car easy. He listened to us and helped us with ordering a vehicle and then with the purchasing of the vehicle once it has arrived. We appreciate his time so much with helping us. Would recommend him as a salesman! More

We've had a great experience each time we've worked with this dealership. No complaints. Super nice staff and super easy experience. Nathan is a great salesman, great to talk to and has a great personality. this dealership. No complaints. Super nice staff and super easy experience. Nathan is a great salesman, great to talk to and has a great personality. He is very willing to help make the process easier for you. We also worked with Daron and he helped us through the process of buying with ease. Very appreciative toward these salesman and the time they took to help us each time we've been there. More

Very nice staff great cars and trucks. Paris Radford is the person to see he knows what he's talking 3. Paris Radford is the person to see he knows what he's talking 3. More

Braxton did a wonderful job helping us with our Lincoln. He was very patient with all her questions and wasn’t pushy during the process. We will recommend him to our friends and family He was very patient with all her questions and wasn’t pushy during the process. We will recommend him to our friends and family More

Nathan was pleasant n knowledgeable in selling vehicles. Very willing to help you get into the car of your dreams. Very willing to help you get into the car of your dreams. More

Mr. Monroe is the most patient and kind person. He took an extensive amount of time showing me every vehicle multiple times and reviewed the details incredibly well. He answered every question I had and re an extensive amount of time showing me every vehicle multiple times and reviewed the details incredibly well. He answered every question I had and researched what he couldn’t find. He’s got an amazing beard as well. ;) More

Great salesman has a great personality. Love the beard. He’s rocking it. Corny jokes are a plus. Love the beard. He’s rocking it. Corny jokes are a plus. More