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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,268 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,268 reviews

June 03, 2025

It was great work but the time was alittle to much. Thank y’all all More

by Hannah.gaylord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Ford of Cookeville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 03, 2025

We loved working with Braxton! ! He was so helpful and kind. I would recommend him to everyone I know looking for a vehicle. More

by SammyLowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Boyce
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Jun 06, 2025 -

Ford of Cookeville responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford Lincoln of Cookeville to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Ford Lincoln of Cookeville!

May 31, 2025

Courteous and very helpful throughout the whole process of the purchase of our truck. Thanks More

by lowechris1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

May 31, 2025

Wesley was professional and got me and my wife’s in the truck that was going to suit our family needs appreciate his patience because I asked to see about four or five trucks before I chose one. He did a l More

by ferrarojonathan08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 30, 2025

Nathan was great and his tranee was also great. His beard is awesome and should never trim it. More

by Nbrady22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : His tranee Katie was great she will be a awesome asset to the dealership.
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Jun 02, 2025 -

Ford of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

May 29, 2025

Great sales and service departments. Fast, courteous and friendly. No haggling over vehicle price when I bought new pickup truck. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon Zidek
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Jun 02, 2025 -

Ford of Cookeville responded

Hello Mike, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 27, 2025

Fabulous service done by everyone we met! !! My first new truck and everyone was so nice, come here if you want great service. More

by Cshs21137
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathon zidek
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May 29, 2025 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

May 26, 2025

Nathan was great to work with. Made the process of buying a new truck easy. More

by Kendra
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Ford of Cookeville responded

Hi Kendra, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 24, 2025

Very helpful with our purchase, was able to to get the rate we wanting. Beautiful beard More

by Chase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025 -

Ford of Cookeville responded

Chase, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 23, 2025

Nathan was a great help explained everything quite well got to test drive no stress no hassle 10/10 More

by Bryce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2025 -

Ford of Cookeville responded

Hello Bryce, we're happy you found Nathan to be so supportive during your experience here at Ford Lincoln of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

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