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Ford of Cookeville
Cookeville, TN
1,397 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,397 reviews
October 24, 2025
Purchased for the first time with Josh Young. He worked really hard to get us what we wanted. Our family appreciates him! He comes highly recommended! He worked really hard to get us what we wanted. Our family appreciates him! He comes highly recommended! More
by Kimberly
October 23, 2025
Staff is friendly and accommodating. They are very easy to deal with and they have a lot of inventory. They are very easy to deal with and they have a lot of inventory. More
by timzink
Employees Worked With
October 23, 2025
Damarius is top notch. He's SO knowledgeable and will kindly, and patiently, answer any and all questions! I wish I could deal with more folks like him everywhere I do bus He's SO knowledgeable and will kindly, and patiently, answer any and all questions! I wish I could deal with more folks like him everywhere I do business. He makes the process easy and enjoyable. Just wanted to express my appreciation. Thank you for all that you do, Damarius! More
by mardmcfly
Employees Worked With
October 22, 2025
Great experience and easy to deal with. Daron worked with me over the course of 4 weeks to get the exact car I wanted. Daron worked with me over the course of 4 weeks to get the exact car I wanted. More
by Dwt1980
Employees Worked With
October 22, 2025
All the staff were absolutely amazing from start to finish. Cameron went over and beyond though!! He listed to all our needs and requests and not once did we feel like a burden when we asked questions. finish. Cameron went over and beyond though!! He listed to all our needs and requests and not once did we feel like a burden when we asked questions. He was a breath of fresh air and I wish all salespeople were as attentive and understanding as he was!! More
by StefanieVerkade
Employees Worked With
October 20, 2025
I have bought three vehicles from Ford in Cookeville within the last 6 years. No one can compete within the last 6 years. No one can compete More
by aprilgentry2017
Employees Worked With
October 18, 2025
Bryan Hinnant a very helpful and not pushy. Process was as fast as can be. Process was as fast as can be. More
by Morgan Bryant
Employees Worked With
October 17, 2025
They were helpful and met our needs to the full extent. They made a very comfortable environment. They made a very comfortable environment. More
by raregemman
Employees Worked With
October 17, 2025
Nathan was exceptional in his service and assistance. Ford is my go to any past or future vehicle. Ford is my go to any past or future vehicle. More
by Travel Terrie
Employees Worked With
October 17, 2025
Connor made sure that we were comfortable and happy with the service we received. He did a wonderful job. the service we received. He did a wonderful job. More
by raregemman
