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Ford of Cookeville
Cookeville, TN
1,285 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,285 reviews
June 28, 2025
From the moment I walked into the lot, and the first young man shook my hand, till Nathan finally checked me out. I was impressed! Keep up the good work! young man shook my hand, till Nathan finally checked me out. I was impressed! Keep up the good work! More
by JRodgers
June 28, 2025
Braxton was great to work with from start to finish. He was professional, patient, and genuinely helpful throughout the process. I never felt pressured, and he worked hard to get me where I wanted to be He was professional, patient, and genuinely helpful throughout the process. I never felt pressured, and he worked hard to get me where I wanted to be on the deal. Communication was clear, and he made everything feel straightforward and easy. If you’re looking to buy, I definitely recommend asking for Braxton. More
by Max C
Employees Worked With
June 27, 2025
I had a great experience purchasing my truck from Ford of Cookeville! Everything went smooth from negotiating to financing. This is the second truck I have purchased from there and I will go back to Ford of Cookeville! Everything went smooth from negotiating to financing. This is the second truck I have purchased from there and I will go back to Ford of Cookeville when I am need of a new vehicle again! More
by JGR
June 27, 2025
Dave Walker was amazing! Best sales experience we’ve ever had! He has gained life long customers. We will never buy a vehicle from anyone else! Best sales experience we’ve ever had! He has gained life long customers. We will never buy a vehicle from anyone else! More
by B.7827.walker
Employees Worked With
June 27, 2025
All employees were friendly, welcoming and eager to assist with any customer needs. Dave went above and beyond in his role to provide exceptional service. The purchased vehicle was waiting upon my arri assist with any customer needs. Dave went above and beyond in his role to provide exceptional service. The purchased vehicle was waiting upon my arrival and all applicable paperwork was planned and prepared in advance. Communication was pleasant throughout the entire experience and a family vibe was clearly evident. I would highly recommend this dealership and salesperson to others. More
by scott.davis
June 25, 2025
Cameron, Joe and Layne were e excellent to work with, thank all for helping with the purchase of my Mustang!! thank all for helping with the purchase of my Mustang!! More
by landers915sb
Employees Worked With
June 24, 2025
Great service all around from Wesley, very professional and great sense of humor. Keep him around and great sense of humor. Keep him around More
by William.shayen
Employees Worked With
June 24, 2025
Excellent customer service. Highly recommended this dealership and saleswoman. Thank you Katie for my beautiful car!!! Highly recommended this dealership and saleswoman. Thank you Katie for my beautiful car!!! More
by debbienewell57
June 24, 2025
Makes car buying fun. Very bubbly and easy to work with. I would highly recommend him. Very bubbly and easy to work with. I would highly recommend him. More
by J.farley2012
Employees Worked With
