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Ford of Cookeville

Cookeville, TN

4.9
1,956 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,956 reviews

November 09, 2026

Went in a little skeptical, and have always had all my vehicles serviced here. Traded in my vehicle and got a better deal than I thought. My sales person Adam was great through the whole process. More

by Warped
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2026

They have done great work taking care of my car. Xavier is always nice and keeps me updated. More

by Alkalnicaidem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier in the service department.
November 08, 2026

We love our new Bronco Sport. Dave made the experience very smooth and not stressful. He had a lot of knowledge and answered any questions we had. More

by kaylamalise97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2026

It's very clean and nice. The people that work there are nice. Great experience More

by marcushoward29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey loftis
Nov 09, 2026 -

Ford of Cookeville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2026

Was a great experience, Adam Miller helped me and my wife with exactly what I needed! More

by releasef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. If you have any further questions, please don't hesitate to reach out!

November 07, 2026

Adam Miller helped us tremendously. He listens to what the customer needs and does what he can to help. Thanks, Adam! More

by Littonesthetics
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2026

Done right and done a timely manner. Ford of Cookeville as reputation of taking care of there customers and they didn’t disappoint! More

by Jasong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noreen Ribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vesely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Kvalvik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Ford of Cookeville responded

Hi Jasong, thank you so much for your positive comments about Ford of Cookeville! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2026

Rotation and oil change was done on October 20 and finished in a timely manner. Everything was done like it should have been. Good job in service department. More

by belinda_seabold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Holm
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey in service did great
Nov 09, 2026 -

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2026

I’m enjoying driving my Ford Maverick hybrid. So far 40 mpg hwy and 38-39 mpg in town. More

by drkpendleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Ford of Cookeville responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2026

Great service team. Casey did an excellent job as always. He kept updates coming consistently. More

by dnjones471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 09, 2026 -

Ford of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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