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Ford of Cookeville
Cookeville, TN
1,778 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,778 reviews
July 30, 2026
He was friendly and all about finding the right vehicle that met our needs! He was a pleasure to work with! If you need a vehicle I highly recommend him!! that met our needs! He was a pleasure to work with! If you need a vehicle I highly recommend him!! More
by Pflowers
July 30, 2026
We really enjoyed working with Zack. He went above and beyond to help us find the right vehicle for us!!! He went above and beyond to help us find the right vehicle for us!!! More
by flowersk100
July 28, 2026
On 03-06-2026 my wife, and I purchased a new Lincoln Nautilus from Cookeville Lincoln in Cookeville Tn. We purchased a prepaid service plan and the finance manager explained that they would come to o Nautilus from Cookeville Lincoln in Cookeville Tn. We purchased a prepaid service plan and the finance manager explained that they would come to our house and perform the regular services as part of the plan. I called yesterday to schedule the first appointment and was told by the service manager that I lived 8 miles to far for the home service, I asked to speak to a manager and was referred to Paris the salesman who sold us the car he proceeded to read us the fine print, I reminded him of what was agreed upon, he said he would have someone call us. I received a Call from Devin who said he was a service manager, I explained our purchase of the car and their promise of service to the home. Devin explained that what was sold to us isn't valid because the contract and that "agreement" was done with a former employee. More
by mtcory1
July 28, 2026
Benjamin was wonderful. Highly recommend working with him. Benjamin and ford of Cookeville were very helful Highly recommend working with him. Benjamin and ford of Cookeville were very helful More
by SHERRYMAYBURY
Employees Worked With
July 27, 2026
Been purchasing vehicles here since 2015. Great folks to work with. Always have worked great deals for my family. Great folks to work with. Always have worked great deals for my family. More
by jandrewsjaml2
July 27, 2026
Lyle was EXCELLENT help with navigating the car buying process as a first time buyer! He worked well with us to get what we wanted and stay in budget! process as a first time buyer! He worked well with us to get what we wanted and stay in budget! More
by kassidibritton
Employees Worked With
July 27, 2026
Very friendly and helpful place, Lyle went above and beyond to get us in the right vehicle. beyond to get us in the right vehicle. More
by ethanshields44237
July 27, 2026
Very positive person he helped me a lot and was very posi tive definitely loved his attitude tive definitely loved his attitude More
by jeremiahverner10
Employees Worked With
July 27, 2026
I had a great experience at the Ford dealership! Adam was incredibly helpful, friendly, and knowledgeable throughout the entire process. He made everything easy and stress-free, and I really appreci Adam was incredibly helpful, friendly, and knowledgeable throughout the entire process. He made everything easy and stress-free, and I really appreciated how patient and attentive he was. I highly recommend working with Adam if you’re looking for someone who truly cares about helping his customers! More
by Smithsavannah339
Employees Worked With
July 27, 2026
I saw a truck I was interested in and Adam helped me out very much. Very straightforward and honest and a pretty cool guy. Very easy to work with. very much. Very straightforward and honest and a pretty cool guy. Very easy to work with. More
by Keatonwilbert
Employees Worked With
