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Ford of Cookeville
Cookeville, TN
1,729 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,729 reviews
July 09, 2026
I had a great experience purchasing my vehicle. Adam Miller was professional, friendly, and made the entire process smooth and stress free. He answered all of my questions, kept me informed every s Adam Miller was professional, friendly, and made the entire process smooth and stress free. He answered all of my questions, kept me informed every step of the way, and never made me feel pressured. I really appreciate the excellent customer service and would definitely recommend them to anyone looking for a new or used vehicle. Thanks again for making the experience so easy! More
by Jessalyngilliland
Employees Worked With
July 07, 2026
Oh my goodness CONNER WAS AMAZING . Family orientated. Great place to shop for used cars. Family orientated. Great place to shop for used cars. More
by Pughjessica108
Employees Worked With
July 07, 2026
Bryan was a good salesman and sold us a Ford Edge he reminds me of Lt. Dan reminds me of Lt. Dan More
by bjwomack
Employees Worked With
July 06, 2026
Very good customer service and very friendly, knowledgeable staff. Good experience and would recommend this dealership to family and friends. knowledgeable staff. Good experience and would recommend this dealership to family and friends. More
by Donnalewis30357
Employees Worked With
July 06, 2026
Una persona muy buena que ayuda mucho. Estoy muy agradecido que me ayudó a encontrar un carro y que fue una buena en versión. Estoy muy agradecido que me ayudó a encontrar un carro y que fue una buena en versión. More
by amon
July 06, 2026
All I know is they will lie to you. They should’ve done me wrong and it’s not fair. The seats don’t even match. The seatbelt lights are on the airbag lights on and these lights were not They should’ve done me wrong and it’s not fair. The seats don’t even match. The seatbelt lights are on the airbag lights on and these lights were not on when I test drove it! More
by Slotcar18
Employees Worked With
July 03, 2026
I was very pleased with my time spent at ford of Cookeville I was greeted by Adam Miller which deserves more praise and credit than I can express he went to bat for me each and every way he did ever Cookeville I was greeted by Adam Miller which deserves more praise and credit than I can express he went to bat for me each and every way he did everything he said he was going to do and definitely an all-star please if you come to ford of Cookeville ask for Adam Miller and he will make sure you’re taken care and get the car that’s right for you! Huge thanks Adam me and my family thank you very much 10/10 highly reccomend! More
by Hunterdye65
Employees Worked With
July 02, 2026
Had a great experience at Cookeville of Ford. Adam Miller helped my wife and I get into a great vehicle at the price we were looking to be at. Adam Miller helped my wife and I get into a great vehicle at the price we were looking to be at. More
by Dunn0812
Employees Worked With
July 02, 2026
Adam Miller was amazing. He listened to all of our needs. If your looking for a car he is the man to come see. He listened to all of our needs. If your looking for a car he is the man to come see. More
by amblair8988111
Employees Worked With
July 01, 2026
Dave was phenomenal with all the help in purchasing my new truck. I couldn’t be happier with my experience working with him and the dealership as a whole! new truck. I couldn’t be happier with my experience working with him and the dealership as a whole! More
by mckennacarrig
Employees Worked With
