Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
5.0
1,232 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
Contact Dealership
View Awards

1600 Interstate Drive

Cookeville, TN

38501

Directions

By Type

Showing 1,232 reviews

June 26, 2023

Damarius was great and truthful about my vehicle. The dealership is great if you are wanting a great experience on buying a car More

by Danieljohnson357
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Jag
Report | Print
Jun 30, 2023 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 20, 2023

Nate was an absolute joy to work with. He did his best to help me find the perfect vehicle. More

by Kelsey
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Ford of Cookeville responded

Kelsey, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 19, 2023

Atmosphere was very pleasant all questions answered. .. Very well pleased with the help that I receive Overall rating 1 to 10 It is a 10 thank yall very much!! More

by james.minshew56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Report | Print
Jun 21, 2023 -

Ford of Cookeville responded

Hi James, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 13, 2023

Lyle and Drew were great! They made sure we were able to get what we wanted! Be sure and ask for these guys when you go to Cumberland Ford. More

by tbridges2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz, Drew Howard
Report | Print
June 13, 2023

Lyle and Drew were great! Very nice and helpful. Great experience. Be sure and ask for Lyle and Drew when you go to Cookeville Ford. More

by tbridges2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz, Drew Howard
Report | Print
June 09, 2023

Super nice! Very helpful!! Got us into exactly what we were looking for!! Couldn’t be happier!! More

by Bethlovesmichael
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 09, 2023

Nathan was great to work with in ordering our Bronco. He went above and beyond to assure we got it built exactly the way we wanted it . He was very knowledgeable with the ordering process from start to f More

by tabithawilliamson37
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 09, 2023

If you are looking for excellent customer service Nathan is definitely there for you!! Go see him! More

by Lovelifenurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Ford of Cookeville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford Lincoln of Cookeville! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2023

Very knowledgeable and good customer service. Communication is spot on. Would recommend him to others. More

by brittany
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
Report | Print
June 09, 2023

Everyone was kind and helpful at the dealership. I highly recommend them for your next vehicle purchase ! More

by tabithawilliamson37
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
33
34
35
...
124