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Ford of Cookeville

Cookeville, TN

5.0
1,240 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,240 reviews

June 07, 2023

I have all my vehicle work done at Ford. These folks are always great to me. More

by Stormy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Ford of Cookeville responded

Stormy, we are so happy to read such a great review about Ford Lincoln of Cookeville! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2023

Easy to work with and great dealership. Will return to the dealership for any future purchase More

by cpd667
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Mullikin
Jun 07, 2023 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 05, 2023

Nathan was very kind and friendly! He made the test drive fun with his jokes! Thank you! More

by dyerholly69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 05, 2023

Nathan was so easy to deal with, I felt like I had known him a long time. He was very knowledgeable about the car, answered all of my questions. More

by Cynthia Pullum
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Ford of Cookeville responded

Hi Cynthia, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

June 02, 2023

Nathan did a great job, communicating and helping us through the process of purchasing our new F-350 Tremor. Everything he did was upfront and honest. I would highly recommend going to see Nathan, to an More

by mead_r
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 01, 2023

Great experience Nathan was very helpful. I will definitely be recommending Nathan and Ford to all our friends and family. More

by Cstarkey166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 01, 2023

Dakota Baker sold us our Bronco Sport at the time nobody could get a Bronco outside of ordering one with months of waiting! He found the exact Bronco in the perfect color with the trim package he recommende More

by Caroline Rogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Ford of Cookeville responded

Hi Caroline, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 01, 2023

Really makes you feel welcomed, makes sure all your needs are met. Great guy. Will definitely be going back! More

by Watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Nathan went above and beyond to help me find a truck that could do the things I needed it for, and still my disabled husband was still able to get in and out of it. More

by Sherrie H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Ford of Cookeville responded

Hi Sherrie, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Please don't hesitate to reach out to us if there's anything more we can do!

June 01, 2023

Very professional and courteous always respectful they take the time to get to know their customers well More

by jadedrgn107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Ford of Cookeville responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

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