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Ford of Cookeville
Cookeville, TN
1,264 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,264 reviews
June 29, 2023
Nathan Monroe helped us with our new Bronco purchase. I have purchased a lot of vehicles from salespeople, but I have to say that Nathan made this buying process easy, simple, and straight forward and h I have purchased a lot of vehicles from salespeople, but I have to say that Nathan made this buying process easy, simple, and straight forward and he did it with a smile. He checks up on me and makes sure that everything was to my liking and that I was completely satisfied. I highly recommend him for your next purchase! Joe V. More
by Jverde3
Employees Worked With
June 26, 2023
Damarius was great and truthful about my vehicle. The dealership is great if you are wanting a great experience on buying a car The dealership is great if you are wanting a great experience on buying a car More
by Danieljohnson357
June 26, 2023
Damarius was great with the hole deal my wife and very pleased with the service thanks little brother pleased with the service thanks little brother More
by Perrydeno
June 20, 2023
Nate was an absolute joy to work with. He did his best to help me find the perfect vehicle. He did his best to help me find the perfect vehicle. More
by Kelsey
Employees Worked With
June 19, 2023
Atmosphere was very pleasant all questions answered. .. Very well pleased with the help that I receive Overall rating 1 to 10 It is a 10 thank yall very much!! .. Very well pleased with the help that I receive Overall rating 1 to 10 It is a 10 thank yall very much!! More
by james.minshew56
Employees Worked With
Lyle Heisz
June 13, 2023
Lyle and Drew were great! Very nice and helpful. Great experience. Be sure and ask for Lyle and Drew when you go to Cookeville Ford. Very nice and helpful. Great experience. Be sure and ask for Lyle and Drew when you go to Cookeville Ford. More
by tbridges2
Employees Worked With
Lyle Heisz, Drew Howard
June 13, 2023
Lyle and Drew were great! They made sure we were able to get what we wanted! Be sure and ask for these guys when you go to Cumberland Ford. They made sure we were able to get what we wanted! Be sure and ask for these guys when you go to Cumberland Ford. More
by tbridges2
Employees Worked With
Lyle Heisz, Drew Howard
June 09, 2023
If you are looking for excellent customer service Nathan is definitely there for you!! Go see him! is definitely there for you!! Go see him! More
by Lovelifenurse
Employees Worked With
June 09, 2023
Nathan was great to work with in ordering our Bronco. He went above and beyond to assure we got it built exactly the way we wanted it . He was very knowledgeable with the ordering process from start to f He went above and beyond to assure we got it built exactly the way we wanted it . He was very knowledgeable with the ordering process from start to finish and was able to answer all of questions. I highly recommend Nathan Monroe! More
by tabithawilliamson37
Employees Worked With
June 09, 2023
Everyone was kind and helpful at the dealership. I highly recommend them for your next vehicle purchase ! I highly recommend them for your next vehicle purchase ! More
by tabithawilliamson37
Employees Worked With
