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Ford of Cookeville

Cookeville, TN

4.9
1,937 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,937 reviews

October 07, 2026

The service was timely and great. Xavier kept me updated and time passed quickly. I can always expect professional work at Ford Lincoln Cookeville. More

by jesse
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Xavier
Oct 09, 2026 -

Ford of Cookeville responded

Hi Jesse, thank you for your wonderful review! We're thrilled to hear that you found our service timely and great, and that Xavier kept you updated throughout your visit. Your trust in our customer-centric approach and commitment to quality means a lot to us, and we look forward to serving you again soon!

October 07, 2026

came in just to look around and joshua dutcherson was the salesmen that came to me and walked me through the process and ended up driving out in a brand new one More

by presleyeli2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "JR" Purifoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Dutcherson
Oct 09, 2026 -

Ford of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2026

The service work was done quickly and efficiently. I was done in less than an hour. More

by Brian Gentles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Oct 09, 2026 -

Ford of Cookeville responded

Hi Brian, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2026

I came into the ford of cookeville looking for something and Adam Miller found me an amazing brand new truck for a great price I would highly highly recommend seeing Adam Miller if you come to Ford of Cooke More

by Casonriley30.30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 06, 2026

Adam Miller is killing it! I’m in LOVE with my new set of wheels! More

by Williamgsteele04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Ford of Cookeville responded

Hi, we really appreciate your feedback! We can't wait to see you again, have a great day.

October 06, 2026

Bought my F-150 there with zero hassle. Since the purchase, the service department has taken great care of it! More

by Keith S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Casey Loftis
Oct 07, 2026 -

Ford of Cookeville responded

Hi Keith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ford of Cookeville. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

October 05, 2026

Very nice large dealership. Easy to locate and we had a very informative salesman, Heath Carpenter. More

by Arterbu2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Carpenter
Oct 07, 2026 -

Ford of Cookeville responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2026

Micah the salesman was wonderful throughout the whole process. He made purchasing my new F-150 an enjoyable experience. More

by coondawg3088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Kvalvik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2026

The technician was very friendly and knowledgeable. He performed the repair quickly and correctly. I also appreciated that he showed up as scheduled. Thank you for a well done repair. More

by Bendenoble
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mobile repair
Oct 07, 2026 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2026

Another good experience with Cookeville Ford service department. Casey was friendly and knowledgeable. Thank you! More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 07, 2026 -

Ford of Cookeville responded

Hi Tommy, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

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