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Ford of Cookeville

Cookeville, TN

4.9
1,937 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,937 reviews

September 19, 2026

Dave has been such a blast to work with through this entire process, he's gone out of his way and so above and beyond the entire time. I absolutely recommend working with him! More

by Elizabeth Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Ford of Cookeville responded

Hi Elizabeth, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

September 19, 2026

Excellent service! Loved the whole experience! Made me feel comfortable the whole time! Ask for Heath! More

by jakerdowns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2026

Zack’s customer service was superb! He made sure we were comfortable every step of the way. More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Ford of Cookeville responded

Hi Megan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

September 18, 2026

Zach was very nice and helpful he explained everything good and I would recommend him. More

by allisonleah2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Ford of Cookeville responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2026

Junior and Lyle are absolutely amazing. Very helpful and respectful. I will absolutely be going back and talking to everyone about them! More

by rickrush8.5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "JR" Purifoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

rickrush8.5 responded

These guys were great. They didn't push me to buy anything. They were patient and very helpful.

September 17, 2026

Spencer was amazing and the dealer folks are so wonderful!!! Highly recommended!!!! These guys from sales to service are top notch!! More

by Chris and Annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Grunkemeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Ford of Cookeville responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 16, 2026

Zach was very cool and I think it’s cool that he lived in Hawaii More

by Abby Geer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Gurgainers
Sep 17, 2026 -

Ford of Cookeville responded

Abby, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Zach will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

September 12, 2026

So informative and easy to work with! Would definitely recommend to anyone looking for a new car! More

by Kayleigh Bolin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 08, 2026

A wonderful and fun guy to be with. I loved being around him 🤣😁 very helpful More

by ivabriley610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Ford of Cookeville responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2026

I came in super nervous about buying a car but Paris was a great help and eased my nerves and I left in a car that I love!! More

by steph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Ford of Cookeville responded

Hi Steph, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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