Ford of Cookeville - Service Center

very helpful Still waiting on call to get my key fog programmed. I waited an hour and was told they couldn’t do it until they called and talked with me. Anthony Mo Still waiting on call to get my key fog programmed. I waited an hour and was told they couldn’t do it until they called and talked with me. Anthony Morgan and Rachael very very nice trying to help. Josh in service was understanding.. More

Scheduled maintenance. I came in for scheduled maintenance on my 2014 F250. Christina put me right in line and got everything taken care of. She also handled a small warrant I came in for scheduled maintenance on my 2014 F250. Christina put me right in line and got everything taken care of. She also handled a small warranty issue while they had the truck in the bay. More

Had my first oil change and a service recall performed on my 2019 F-150 XLT. Billy kept me updated on the progress of the service. Even the next day whennZi found a slight issue with the service recall repai my 2019 F-150 XLT. Billy kept me updated on the progress of the service. Even the next day whennZi found a slight issue with the service recall repair, he immediately got me back in and out quickly. Will use this service again! More

Excellent service Billy Hummel is very efficient and knowledgeable. Cares about his customers. Love doing business with him. Always look forward to bringing my car in t Billy Hummel is very efficient and knowledgeable. Cares about his customers. Love doing business with him. Always look forward to bringing my car in to the dealership because I know I will be taken care of. More

Service on my Ford Fusion Christina is always a pleasure to work with. We took the car in for service. No appointment was necessary. Got the car right in and waited about an Christina is always a pleasure to work with. We took the car in for service. No appointment was necessary. Got the car right in and waited about an hour for the service to be completed. More

I went in for routine maintenance and was met promptly and treated with professionalism courtesy and respect. I was in and out in less than an hour. and treated with professionalism courtesy and respect. I was in and out in less than an hour. More

Friendly Service Huge shoutout to Casey Loftis! Always greets you with a smile, keeps you informed of your vehicle while in for service & have never been disappointed Huge shoutout to Casey Loftis! Always greets you with a smile, keeps you informed of your vehicle while in for service & have never been disappointed with the customer service and service we've received. More

Courteous, professional, knowledgeable and very service/customer oriented. Every experience has been positive from sales to finance to routine service. All employees are helpful and polite. service/customer oriented. Every experience has been positive from sales to finance to routine service. All employees are helpful and polite. More

Friendly Service We always get great service. We've taken our Ford (and other) vehicles to Ford Lincoln of Cookeville for over nine years and have never been disappoi We always get great service. We've taken our Ford (and other) vehicles to Ford Lincoln of Cookeville for over nine years and have never been disappointed! More

My transmission went out on my Ford fusion. I was kept up to date with many texts and it was covered under warranty. Very happy! to date with many texts and it was covered under warranty. Very happy! More