Ford of Cookeville - Service Center

Oil change/Tire rotation I needed an oil change the day before taking a vacation. Christina was able to get me in to the service center right away. She is very knowledgeable, I needed an oil change the day before taking a vacation. Christina was able to get me in to the service center right away. She is very knowledgeable, helpful and friendly and goes out of her way to make sure her customers are satisfied. More

First service on 2018 Ford F-150 Platinum Christina was courteous and knowledgeable all aspects of my visit. Length of time to complete the service was reasonable and the waiting room was neat Christina was courteous and knowledgeable all aspects of my visit. Length of time to complete the service was reasonable and the waiting room was neat and orderly with coffee available which is a good feature for me. More

15,000 mile service I came in for a oil change. It was time for the 15,000 mile service. It would take about one hour. I said fine would you take me to Carker Barrel to w I came in for a oil change. It was time for the 15,000 mile service. It would take about one hour. I said fine would you take me to Carker Barrel to waite and pick me up when my car is ready.. Christina said that will be fine and they did. Ford Service is Great! Thank you More

Recall replacement and front end alignment. Very courteous. friendly and helpful. Seem to know what they are doing.. Did not have to wait long. Very comfortable waiting room with facilities. Very courteous. friendly and helpful. Seem to know what they are doing.. Did not have to wait long. Very comfortable waiting room with facilities. Salespersons not pushy. More

Excelent service I would recomend Ford Lincoln to everyone i know. Christina Root was profesional and explained every detail what was completed on my Truck. She also I would recomend Ford Lincoln to everyone i know. Christina Root was profesional and explained every detail what was completed on my Truck. She also told me i had a recall and explained in detph of the recall. I am very pleased with the service that Christina and ford lincoln. More

Service Went for oil change, ended up with $200 service charge. Service tech advised I needed to do the 15,000 deal. I drive pass E TN Ford in Crossville to g Went for oil change, ended up with $200 service charge. Service tech advised I needed to do the 15,000 deal. I drive pass E TN Ford in Crossville to get to Ford Lincoln Of Cookeville. More

Service was excellent. Customer service personel where extremely friendly and informative. Customer waiting area was extremely clean and comfortable. I would was excellent. Customer service personel where extremely friendly and informative. Customer waiting area was extremely clean and comfortable. I would recommend Cookeville ford to all my friends More

Oil change Christina always takes care of me when i come in. She goes out of her way to make sure i am taken care she is awesome Christina always takes care of me when i come in. She goes out of her way to make sure i am taken care she is awesome More

2016 Explorer maintenance. Christina Root was friendly, courteous and helpful to the max. Facility was spotless and very comfortable while waiting. I enjoyed the choice of coff Christina Root was friendly, courteous and helpful to the max. Facility was spotless and very comfortable while waiting. I enjoyed the choice of coffee and beverages. More

Maintenance on my Lincoln MKC Christina Root makes coming in for routine maintenance a pleasure. She’s professional, very friendly and personable. The waiting area (including the Christina Root makes coming in for routine maintenance a pleasure. She’s professional, very friendly and personable. The waiting area (including the restroom) is clean and comfortable. I appreciated the beverages that are available. I also like the convenience of checking out and paying Christina right there at my car. ‘ More