Ford of Cookeville - Service Center

First service on my new truck. Took my truck in for service for an engine light that came on. Christina Root was my representative and she was fabulous...friendly helpful. Thank you Took my truck in for service for an engine light that came on. Christina Root was my representative and she was fabulous...friendly helpful. Thank you Christina. More

Service Truck as required by Warranty The Service Team is very Friendly and Courteous. They strive to help you be aware of what you need to keep you truck up to date on Service. I appreci The Service Team is very Friendly and Courteous. They strive to help you be aware of what you need to keep you truck up to date on Service. I appreciate that because I depend on them to direct and help accomplish that. More

EXCELLENT EXPERIENCE I dealt with Christina Root and she was friendly and helpful and took time to communicate and was very pleasant to deal with. This dealership always I dealt with Christina Root and she was friendly and helpful and took time to communicate and was very pleasant to deal with. This dealership always feels very welcoming and helpful. More

Good experience The process in getting the oil change was simple, and I was, again, happy with my experience working with the staff. The lobby was clean, and my wait The process in getting the oil change was simple, and I was, again, happy with my experience working with the staff. The lobby was clean, and my wait was overall pleasant. More

Quick and pleasant Was time for my oil change and stopped in on a Saturday. Not only did they get me in right away, but they had Chinese food if I was hungry. My service Was time for my oil change and stopped in on a Saturday. Not only did they get me in right away, but they had Chinese food if I was hungry. My service writer was very nice. And my service was completed quickly. More

Great Service Dept This is one the best service departments I have ever visited, easy in and out and very detail on what they are doing. One of the major reasons I bo This is one the best service departments I have ever visited, easy in and out and very detail on what they are doing. One of the major reasons I bought again from Cookeville Ford. More

Once again, I’m a satisfied customer. Great employees, friendly and caring as well as very professional and informative. Service was fast and kept me updated while the work was being done. Great employees, friendly and caring as well as very professional and informative. Service was fast and kept me updated while the work was being done. The service waiting area is comfortable, clean and relaxing. More

60K Car Service As always great on time service. He said service would take four hours. I was in by 8:00 and out by 12:00. Loaner car was great, a 2018 MKZ. As always great on time service. He said service would take four hours. I was in by 8:00 and out by 12:00. Loaner car was great, a 2018 MKZ. More

First Oil Change of new vehicle I came in to get the first oil change for my new 2018 Expedition. Mr. Loftis was extremely helpful and pleasant to deal with. I would highly recommend I came in to get the first oil change for my new 2018 Expedition. Mr. Loftis was extremely helpful and pleasant to deal with. I would highly recommend anyone to the Ford dealership here in Cookeville. More

Quick and courteous service, got my truck in and diagnosed very quickly. they found no problems and did not charge a fee. my truck was washed and promptly returned. got my truck in and diagnosed very quickly. they found no problems and did not charge a fee. my truck was washed and promptly returned. More