Ford of Cookeville - Service Center

service it was great always is christine was very helpful she got my floor mat washed for me where i spilled some thing on it i was so please with her and t it was great always is christine was very helpful she got my floor mat washed for me where i spilled some thing on it i was so please with her and the sevice i received More

Excellent thoughtful service Billy Hummel was very courteous and efficient. My F150 broke down on the way to Knoxville and had to be towed to the dealership. I love my Ford truck Billy Hummel was very courteous and efficient. My F150 broke down on the way to Knoxville and had to be towed to the dealership. I love my Ford truck and I am very careful about having it serviced on schedule. My Hummel kept me informed about the progress of the work and made sure I knew what needed to be done and was comfortable while I waited. I left with a smile in my face in my smooth running, shiny, favorite truck. More

Excellent service and a warm welcome! Christina was very nice and helpful. I just moved to TN from OH and have never had such excellent service. Everyone was very friendly and welcoming. Christina was very nice and helpful. I just moved to TN from OH and have never had such excellent service. Everyone was very friendly and welcoming. More

Oil change Brought my 2016 F250 diesel in for an oil change and it was turned around very quickly. I also received a free truck wash. Service advisor Christina r Brought my 2016 F250 diesel in for an oil change and it was turned around very quickly. I also received a free truck wash. Service advisor Christina root was very courteous and professional. More

Ford Lincoln of Cookeville is the best Ford Lincoln of Cookeville gives the best service. They are professional and fast, every associate is at the top of their game. Keep up the good work. Ford Lincoln of Cookeville gives the best service. They are professional and fast, every associate is at the top of their game. Keep up the good work. More

Air bag recall Was in and out fairly quickly without hassle! Everyone was helpful and willing to answer my questions! The atmosphere was welcoming! i even had to ret Was in and out fairly quickly without hassle! Everyone was helpful and willing to answer my questions! The atmosphere was welcoming! i even had to return due to a brake light coming on and Billy was very willing to assist me! More

Always friendly and helpful. Went in for oil change and tire rotation. In and out very quickly with no problems. They are very good at making things happen on time for you. Never Went in for oil change and tire rotation. In and out very quickly with no problems. They are very good at making things happen on time for you. Never dread going in. Also got car wash and small part replaced. Didn't take no time till I was back on the road. More

Quick and Pleasant Billy was very nice and professional. He answered any of my questions and did not feel pressured by him but also he came to me about a couple recalls Billy was very nice and professional. He answered any of my questions and did not feel pressured by him but also he came to me about a couple recalls and got taken care of. Thank you! More

service and workmanship Great customer service is what I look for when I take my vehicle in for maintenance. This service center is well maintained, very clean and with a fri Great customer service is what I look for when I take my vehicle in for maintenance. This service center is well maintained, very clean and with a friendly atmosphere. The service personnel always go over what my vehicle needs, and making suggestions as to future need of my truck. I definitely give this Ford dealership 5 stars. Great job! More

Problem solved We had an annoying rattle at highway speed. The service advisor was familiar with problem and tech repaired it. Happy wife happy life! Thank you! We had an annoying rattle at highway speed. The service advisor was familiar with problem and tech repaired it. Happy wife happy life! Thank you! More