Ford of Cookeville - Service Center

2014 Ford Escape Titanium All aspects of this visit were handled in a professional and friendly manner. The service was completed in a timely manner. Christina was very helpful All aspects of this visit were handled in a professional and friendly manner. The service was completed in a timely manner. Christina was very helpful answering some questions that my wife and I asked. We were treated in a courteous manner and will definitely be back. More

Smooth and Painless The title sums up my experience! I was in and out quickly and the Service Rep was friendly and helpful! Thanks to Garry for a pleasant experience! The title sums up my experience! I was in and out quickly and the Service Rep was friendly and helpful! Thanks to Garry for a pleasant experience! More

Great service with a very professional staff. The service at Ford Lincoln Cookeville is outstanding. The staff is professional, friendly and very knowledgeable. I would highly recommend this deale The service at Ford Lincoln Cookeville is outstanding. The staff is professional, friendly and very knowledgeable. I would highly recommend this dealership to anyone for the high quality of their service department. More

Quick and pain free Christina was professional and very courteous. Took a personal interest getting the job done. Made everything easy. I will be a regular costumer. Tha Christina was professional and very courteous. Took a personal interest getting the job done. Made everything easy. I will be a regular costumer. Thank you Dave More

Great Job! I was in for the 1st oil change and service on my F150. I really appreciated the fast in-n-out service, a comfortable waiting room, the friendliness o I was in for the 1st oil change and service on my F150. I really appreciated the fast in-n-out service, a comfortable waiting room, the friendliness of Christina and a job well done! Christina knows her stuff!!! She explains everything and has the best personality!! She needs a raise!!!!! More

This Dealership should give Customer Satisfaction lessons. Even with computer system and phones down my problem was handled in a professional and timely manner and I was even provided a courtesy vehicle until Even with computer system and phones down my problem was handled in a professional and timely manner and I was even provided a courtesy vehicle until mine was completed. Never even had to make any changes in my plan for the day. More

Outstanding Service Dept. While on an outing in Cookeville, 1hr from home, my 2018 Edge began making loud noises from the rear brakes. I pulled into Ford Lincoln of Cookeville While on an outing in Cookeville, 1hr from home, my 2018 Edge began making loud noises from the rear brakes. I pulled into Ford Lincoln of Cookeville to see if they could check it out. Even though they were very busy they managed to get my vehicle diagnosed and repaired very quickly. Their concern, courtesy, and professionalism were outstanding and second to none. Thank you Cookeville Ford Lincoln service professionals More

Extra friendly service staff Staff was extremely friendly and very helpful and answered all questions expertly. Would definitely recommend service department to friends needing se Staff was extremely friendly and very helpful and answered all questions expertly. Would definitely recommend service department to friends needing service work done and show room was very neat. More

Regular service I have two vehicles that get regular service. A 2014 f150 and 2016 f250. Today the 250 was serviced. As always the service was done in a timely manner I have two vehicles that get regular service. A 2014 f150 and 2016 f250. Today the 250 was serviced. As always the service was done in a timely manner. Service tech was courteous, professional and attended to my concerns. Very pleased with the service. More

Always great service! Customer service here is top notch, & just can't be beat! Service reps are always glad to see me & treat me well. Work done on my care is always pro Customer service here is top notch, & just can't be beat! Service reps are always glad to see me & treat me well. Work done on my care is always professionally well done. This is why I drive 30 miles to get my car serviced instead of getting it done here in my home town. More