Ford of Cookeville - Service Center

Great experience Awesome service, very fast and prompt service. They had me out before the promised time. Vehicle was in service drive waiting on me. Great experience, Awesome service, very fast and prompt service. They had me out before the promised time. Vehicle was in service drive waiting on me. Great experience, I will definitely be returning for service. More

Way above average Met with a smiling Christina Root before I got the ignition turned off. Told her what I wanted taken care of. She was very insightful and knew her st Met with a smiling Christina Root before I got the ignition turned off. Told her what I wanted taken care of. She was very insightful and knew her stuff. Good way to start your visit for repair. I was impressed and I am hard to impress. More

1st service I experienced very fast and friendly service when I went in for first oil change. I was greeted by Christina Root as she explained her part in the ser I experienced very fast and friendly service when I went in for first oil change. I was greeted by Christina Root as she explained her part in the service and the technicians part. More

Friendliest dealership around! It’s always a pleasant visit and everyone is super friendly! They always are very fast, we never have to wait very long. Refreshments are a nice perk It’s always a pleasant visit and everyone is super friendly! They always are very fast, we never have to wait very long. Refreshments are a nice perk too. More

The Works (not clear what is requested here) Great personnel and timely services . Casey greeted me quickly and vehicle was completed right away. He.reviewed the inspection checklist with me at t Great personnel and timely services . Casey greeted me quickly and vehicle was completed right away. He.reviewed the inspection checklist with me at time of payment More

Great Service Adviser The service adviser was very kind and helpful. She got our truck service started quickly, showed us where the restrooms were, turned on the TV and of The service adviser was very kind and helpful. She got our truck service started quickly, showed us where the restrooms were, turned on the TV and offered us a cup of coffee. All in all a very good experience. More

Air conditioning woes Has air conditioning problem and the service writer explained options and warranty with the mileage I had. She had a service tech investigate. Compu Has air conditioning problem and the service writer explained options and warranty with the mileage I had. She had a service tech investigate. Computer did not find an issue, nor did other inspections. I was pleased the problem was gone. More

Great Service My service manager, Christina Root, was so nice and helpful throughout the whole "experience". She explained everything up front, communicated with m My service manager, Christina Root, was so nice and helpful throughout the whole "experience". She explained everything up front, communicated with me throughout the repair, and made me feel right at home. I would for sure recommend Ford Lincoln of Cookeville for sales, and for service. Big A+ to Christina! Customer service is a priority with Ford Lincoln of Cookeville! More

Service is always good The service dept has always been very friendly and helpful. I have worked at various dealerships and Miguel always goes above and beyond for me. I re The service dept has always been very friendly and helpful. I have worked at various dealerships and Miguel always goes above and beyond for me. I really appreciate the loaner cars. More

Like the wind Stopped in for an oil change and a car wash. That was done and I also got a twenty five point inspection done too. Was in and out in about thirty fiv Stopped in for an oil change and a car wash. That was done and I also got a twenty five point inspection done too. Was in and out in about thirty five minutes. That’s better than I expected. More