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Ford of Dalton

Dalton, GA

4.9
303 Reviews

925 Shugart Rd.

Dalton, GA

30720

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303 Reviews of Ford of Dalton

August 27, 2026

Do not do business with these people. Clyde is not trustworthy. He had us drive 3 hours one way, so 6 total. We had a deal worked out and when we get there he tries to tell us that the ve More

by hdonhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aran Mawlood
Aug 27, 2026 -

Ford of Dalton responded

We appreciate you reaching out on behalf of your friend. Our goal is always to provide a fair and transparent trade-in process. When assessing this vehicle, our team documented a few things including an oil leak. These repairs directly impacts the vehicles value. Please let your friend know we can send them the pictures of what we found if they would like to see it. We are sorry the final offer didn't meet expectations, but we truly appreciate you both considering our dealership.

August 11, 2026

Bought a 2012 BMW 528i low cost car known for timing chain issues. Not even 5000 miles later oil started pouring from under the car. Timing chain replacement and a new oil pan which comes to about 7 Gra More

by brenttigner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laska Gaddy
Aug 12, 2026 -

Ford of Dalton responded

Dear Mr. Tigner, Thank you for sharing your feedback. We are sorry to hear that you are dissatisfied with your vehicle purchase. At our dealership, transparency is our top priority, especially regarding vehicles sold as "Wholesale to the Public." We clearly state this condition in our online descriptions. Additionally, before any purchase is finalized, we require buyers to sign a distinct, bright yellow disclosure form. This document explicitly states that the vehicle has been deemed unfit for our standard retail inventory and is sold as-is. We also strongly encourage customers to have these vehicles evaluated by a local, independent mechanic prior to purchase. These units are typically reserved for wholesale auctions but are made available directly to consumers to offer significant cost savings. Upon reviewing our files, we do not see your name on the purchase paperwork, which may explain why you were not aware of these specific discussions or signed disclosures. We take great pride in our customer service and operate with absolute honesty. We never sell vehicles under false pretenses.

Aug 12, 2026 -

brenttigner responded

2012 528i n20 f10. Timing chain issues with this model. While I do understand what as is. Is. I also understand not misrepresenting a vehicle for sale like your staff did in messages if you would like to see the message telling me the car is fine everything is okay with the car I would gladly show it to you. I still have the message. The car is in my wife's name. I don't lie never been good at it you people with your high paying jobs and low integrity. Should be more than ashamed of yourselves. People have to actually work hard to get where we are.

July 30, 2026

Amazing experience! Manuel was awesome at making the process simple and easy!! He was very informative and made the experience one to remember! More

by Kisha mowery-sumner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Guzman Manukian
Jul 30, 2026 -

Ford of Dalton responded

Thank you for the wonderful review! We're so glad to hear Manuel made your car-buying experience simple, informative, and memorable. We'll be sure to share your kind words with him. Congratulations on your new vehicle, and thank you for choosing Ford of Dalton!

June 08, 2026

I cannot say enough great things about my experience purchasing my customized Bronco! From start to finish, the entire process was seamless, enjoyable, and exceeded every expectation. A huge thank yo More

by kyleighmadison3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Yoshida, Koleton Yoshida, Jonathan Ray
Jun 09, 2026 -

Ford of Dalton responded

Thank you so much for taking the time to share your experience! We are thrilled to hear that your custom Bronco purchase exceeded your expectations from start to finish. Koleton takes great pride in providing exceptional service, and we're delighted that his communication, attention to detail, and dedication helped make the customization process smooth and enjoyable. There's nothing better than seeing a customer's vision come to life, and we're honored to have been part of bringing your Bronco to reality. We truly appreciate your recommendation and your kind words about both Koleton and our dealership. Congratulations on your new Bronco, and thank you for trusting us with such an exciting purchase. We look forward to serving you for many years to come!

March 12, 2026

Ford of Dalton made the whole process of buying a car super easy! Jonathan was great and was very helpful through it all More

by Kirsten Deal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan R., Morgan Darnell, Jonathan Logan
Mar 12, 2026 -

Ford of Dalton responded

Thank you for your kind words, Kirsten! We’re so glad to hear that your car-buying process was smooth and easy. Jonathan will be thrilled to know he made such a positive impact. We appreciate you choosing Ford of Dalton and hope you enjoy your new vehicle!

March 10, 2026

I received excellent service all around on vehicles, sales and services 10+star's for the dealership. More

by cc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Koleton Yoshida, Jonathan Logan
Mar 10, 2026 -

Ford of Dalton responded

Thank you for the great review! We appreciate the kind words and are glad Koleton and Jonathan took great care of you. Thanks for choosing Ford of Dalton!

February 22, 2026

We had a great experience when purchasing our 2026 ford expedition tremor from ford of Dalton! Our sales person was fantastic and they have been very helpful from start to finish. Hoping to continue to hav More

by Shanialand66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ray, Jonathan Logan, Alex Thames, Luis Rubio, Chris Jones, Walt Douglas, Manuel Guzman Manukian
Feb 23, 2026 -

Ford of Dalton responded

Thank you for the amazing review! We’re so glad to hear you had a great experience purchasing your new 2026 Expedition Tremor. It means a lot to know our team was helpful from start to finish. We truly appreciate your support and look forward to continuing to provide you with great experiences in the future!

January 11, 2026

Fair price , efficient, great customer service all the way from owner/GM to receptionist . Great experience More

by cshiflett1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Denson , Victor Yoshida, Koleton Yoshida, Jonathan Ray
Jan 12, 2026 -

Ford of Dalton responded

Thank you for the great feedback! We’re so glad you had a positive experience and truly appreciate your support.

December 27, 2025

Cody has been amazing walking through the process of our special order Mustang GT Premium. He has kept us updated throughout the build. We couldn’t ask for a better car building/buying experience. He also h More

by Tyler Hull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel Fraire, Jonathan Logan, Cody Dempsey
Dec 29, 2025 -

Ford of Dalton responded

Thank you so much for the kind words, Tyler! We’re thrilled to hear Cody made your special-order Mustang GT Premium experience such a great one and kept you informed every step of the way. It’s also great to know he was able to help you find the perfect Bronco for your trade. We truly appreciate your trust in us and hope you’re loving both vehicles—welcome to the Ford family!

December 26, 2025

I cant imagine buying a new or used vehicle from anywhere else. From the sales department all the way through finance and service after the sale its a fantastic dealership. Koleton Yoshida is always More

by Musrangguy27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Yoshida, Koleton Yoshida, Jonathan Logan, Jonathan Mauricio, Chris Jones
Jan 20, 2026 -

Ford of Dalton responded

Thank you for choosing us! We’re so happy to hear you had a fantastic experience and that Koleton took great care of you. We look forward to seeing you again!

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