Ford of Dalton

Started in May with phone call to get my vehicle scheduled for recall. Called every month until October and they did not have parts. Finally talked to Chris in Service and he scheduled me for 2 we scheduled for recall. Called every month until October and they did not have parts. Finally talked to Chris in Service and he scheduled me for 2 weeks out and said he would have to keep my vehicle for at least 2 days and maybe 3. They did not have any vehicles and Christ stated "he could hook me up with Enterprise" and of course that meant I would have to rent a car while they got my recall done. I called another dealership and was treated very courteously and told it usually took about 4 or 5 hours to do this recall. In two days they had scheduled my recall and I took my vehicle in about 11:00 and it was ready to pick up by 4. I have been a loyal customer for 5 years and bought my tires and had all of my oil changes at this dealership, but no more. More

Great experience, straight forward, no games, Ross Chadwick was great to work with. Do reccomend, will buy from him again. Chadwick was great to work with. Do reccomend, will buy from him again. More

The dealer is honest and willing to work with you and get what you want not what they want what you want not what they want More

Our family has now purchased 1 new & 3 used vehicles over the years from Ford of Dalton. In most every purchase their sales & finance department has been excellent. the years from Ford of Dalton. In most every purchase their sales & finance department has been excellent. More

I have purchased 3 New vehicles from Ford of Dalton plus I have all of my service and maintenance work done there. Everyone is so friendly and courteous. Both buying a vehicle and having service done are e I have all of my service and maintenance work done there. Everyone is so friendly and courteous. Both buying a vehicle and having service done are easy and fast. Every now and then I buy my own parts and their Parts Department has a very knowable staff. More

Best Ford dealership in the country! Largest inventory selection of anywhere. Parts and service also go above and beyond to take care of your needs. I wouldn't buy from anywhere else!!! selection of anywhere. Parts and service also go above and beyond to take care of your needs. I wouldn't buy from anywhere else!!! More

If I could rate this dealership -stars I would. Every time they fix an issue, then 1 or more problems arise. My vehicle is 2018, purchased 2019. It has less than 16,000 miles and it has been in for repai time they fix an issue, then 1 or more problems arise. My vehicle is 2018, purchased 2019. It has less than 16,000 miles and it has been in for repairs approximately 7 times More

I traded my Toyota Tundra for a 2020 Mustang GT. My experience, led by my salesman Kwon, was fantastic! Love my new Ford! Nice Job! experience, led by my salesman Kwon, was fantastic! Love my new Ford! Nice Job! More

Friendly staff. Kwon Yun was very nice and new about all the options on the car we were looking at. Did not take long to get all the paperwork done. the options on the car we were looking at. Did not take long to get all the paperwork done. More

If they could get a Zero that's what I would give. Service manager Steve handshaw is a complete dick! Sorriest service manager ever hired in Dalton period! I've been a ASE certified mechanic for 30 ye Service manager Steve handshaw is a complete dick! Sorriest service manager ever hired in Dalton period! I've been a ASE certified mechanic for 30 years and this guy is fake just like the CEO and owner Eddie Brooker! More